+I loved the room. So relaxing, nothing I've never seen in hotels before and definitely nothing I thought I would ever be able to afford.
−Nothing.
“Beautiful relaxing resort! Family friendly!”
+Fufu Hakone was absolutely amazing! The setting is beautiful and peaceful, the staff are incredibly friendly and attentive, and the food was outstanding. Every detail made our stay feel special. It was one of the most relaxing experiences we’ve had. Highly recommend!
Nicole
英国 · 情侣出游 · 2026年10月
“Great stay but a few negatives”
+I’m going to be critical because of how much money we spent. When we arrived the staff were very friendly and accommodating however the reception area the seats were dirty. Our room wasn’t ready till 3pm which was fine but we couldn’t get any food and we couldn’t even get a drink. The room service snacks opened at 5pm but took 45 minutes for some fruit and nuts to arrive. The dinner experience was wonderful because it’s not something I think I’ll do again and we got to try so many traditional foods however we were sat by the trollies where they clear away the plates. We had just got engaged an hour before and was hoping for a special dinner but felt like we were put in the corner a little. Breakfast was an experience and was beautifully done also, they even dropped us at the cable car at the end of our stay.
barak
以色列 · 独自出行 · 2026年10月
+Super friendly helpful English speaking staff. Great rooms, spacious. Very nice dinner.
−Feels like a business hotel, not a real hakone onsen spa. Onsen was disappointing. Exactly same design and build as the onsen in solaria hotel where we stayed in when we were in kyoto. No sulphur water. No outside bath. No traditional feeling. The price is much too expensive for what you get. Besides - no option for western breakfast.
+Staff, meals, luxury amenities
−None
“שווה , מיוחד , מומלץ”
+הכל. החדר, המיטה נוחה, הבגדים המסורתיים, האורחת ערב מיוחדת
−אין
Eileen
美国 · 独自出行 · 2026年8月
“Stunning. Can’t wait to return.”
Aviva
加拿大 · 家庭出游 · 2026年7月
“Calming, relaxing, beautiful, delicious, impeccable service, best we have ever encountered.”
+Beautiful calming atmosphere, in room onsen was so convenient and we used it often. Beds and pillows were beyond comfortable. Shower and all in room amenities were lovely.
−Would have liked to have more in room snack options, especially for kids.
Catherine
美国 · 家庭出游 · 2026年6月
“Beautiful and well appointed rooms”
+Beautiful furnishings and rooms
−Limited walking trails nearby; almost all places you’d want to require a (free) shuttle ride to Gora station or souzen station.