Violet
加拿大 · 情侣出游 · 2026年10月
“We will remember our stay here always.”
+Beautiful surroundings. Staff was very professional. The welcome sweet delivered to the room was a lovely surprise.We had the 8 course meal and it was the most memorable of our 17 day vacation. Our personalized menus including attention to an allergy was outstanding. There was a billing error on our final bill which was handled quickly and professionally to our satisfaction.
“One of my favorite hotels I’ve ever stayed in.”
+Absolutely gorgeous property and gorgeous rooms.
−There was nothing I didn’t love about this hotel.
Jonathan
英国 · 情侣出游 · 2026年8月
“A beautiful hotel, wonderful food (needs a la carte menu for dinner) bathrooms could be better”
+The hotel and gardens were beautiful as was the location. Breakfast and dinner were superb as were the drinks, great barman and restaurant staff, barman always attentive and friendly. Room was stylishly decorated. Choice for breakfast superb including traditional Cumbrian English breakfast, the best smoked salmon ever with scrambled egg and muffin, roasted Shiitake with poached eggs and prosciutto crudo. Dinner was also incredible with choice of 8 or 4 course set menu, we had the 8 course menu and it was wonderful (but it was £150/person ... to be expected for a Michelin restaurant).
−The bathroom was particularly small, no dedicated shower or bidè, had to climb into bath for a shower or to clean after using the toilet, my partner has knee problems and climbing into the bath is not easy. We were not informed by the hotel or Booking.com that there was only 1 restaurant in the hotel and this had to be booked for evening meals in advance of arrival, when we arrived early afternoon the restaurant was fully booked so we had no choice but to eat out after a long drive. We also didn't know that the restaurant only offered two set menu options 4 and 8 courses and no a la carte menu, prices not easy to find and £150/person for the 8 course menu, a wonderful meal but not something you want every night, I think this should be looked at to accomodate hotel residents so that a smaller but equally high quality option could be available. Reception staff could be a little bit more friendly in their demeanor, they were very professional but were not welcoming like the bar and restaurant staff. No safe in the room was a negative, this is a high end hotel with a fine dining restaurant worth dressing up for and like in other similar hotels a safe should be provided for valuable ite
“One of the best tasting menues ever!”
Nicholas
英国 · 情侣出游 · 2026年8月
“Outstanding in every way”
+Location, food, staff, room
−Nothing
Gillian
英国 · 情侣出游 · 2026年7月
+We had a lovely room was it was beautiful with a balcony over looking the gardens with a great view. We did the 8 course tasting menu and the food was 5 star absolutely delicious.
−Nothing
HIROYASU
日本 · 情侣出游 · 2026年7月
“満足しています”
+食事が美味しかった
−とくにない
Elizabeth
英国 · 情侣出游 · 2026年6月
“Fantastic place!”
+Friendly staff, beautiful property and great location. We really enjoyed our stay.
−Nothing
“Great location. Beautiful property. Excellent food.”
+Very helpful staff, who were more than willing to organise an early breakfast on one morning of our stay.
“Great hotel and staff in a fantastic location”
+Amazing staff and service. Food is incredible
−Generally all great. It’s pricey but you get a lot of nice experience for your money