−The renovation
+Clean and good location. Friendly staff and lovely beautiful viewing.
−No washing machine which is not convince to wash clothes and only has clothes rack outside
Adele
意大利 · 情侣出游 · 2026年10月
“L'hotel dovrebbe fare diverse migliorie per essere davvero considerato 4 stelle”
+Certo non posso valutare bene la colazione. Il caffè a mio avviso era inbevibile ed il resto della colazione passabile.
−La discriminazione degli ospiti fumatori. Assenza di area fumatori sulla terrazza delle colazioni. Si può fumare solo fuori (davanti) dall'albergo o nel balcone della stanza. I 2 aspiratori (doccia e WC) NON funzionanti. Pulizia della camera carente e poco attenta. Ogni mattina h 8.00 il personale sistemava i lettini sopra la ns camera, svegliandoci.
Cowan
英国 · 独自出行 · 2026年10月
+Room and location were excellent
−Would have liked to pay hotel prior to arrival and used AMEX
Vivienne
英国 · 情侣出游 · 2026年10月
“Great value for money . Lovely location and friendly staff .”
+Excellent location . Breakfast was fantastic and with a fabulous view too . Staff were friendly and helpful .
−The parking - hotel parking was full .
Maurizio
瑞士 · 独自出行 · 2026年10月
+Tutto
Felice
意大利 · 情侣出游 · 2026年10月
+Ottima posizione. Nel centro consente di vedere il meglio di Puerto camminando lungo l’oceano con la vista del Teide
Angel
西班牙 · 独自出行 · 2026年9月
+El personal muy amable y en general todo bien
−Muchas escaleras
Diana
乌克兰 · 朋友结伴 · 2026年9月
“We arrived in the middle of the night after our flight was cancelled, and the check-in was quick and easy. Our room was”
+Hospitality, kind and helpful staff, pool and location
−Nothing
+Location was perfect and the hotel was beautiful. Our room was always clean and they put us in a lovely room, the staff were absolutely amazing from start to finish. The ladies at reception were so attentive, workers at the bar were always friendly and the cleaning staff were always so cheery and welcoming as well. We had breakfast included and it was always fresh and plenty of options every morning. I will definitely be back and I couldn’t fault the hotel at all.
−The only thing I will say is that around the pool area there was a lot of female nudity which I did find a little inappropriate especially when they were walking around topless, I know a couple of guests felt this way especially the woman with children but this isn’t the hotels fault it is just maybe a new rule to consider.