“Disappointed and frustrated”
+We arrived on June 22, 2019 around 3:30pm, only to find no one in the office to help us. We rang the bell on the counter several times, still no one. Finally after a period of time, a man came to the office, I can only assume it was the manager or owner. I gave him a copy of our reservation confirmation. He looked and could not find a reservation under my name. Nor did he have any rooms available or that were clean. He then got on the phone to call the previous owner to see if he knew anything, and he did not. Then he told us a long story about how the maid had not come in to clean rooms that day, they had to evict some people that had been in a room for over a month without allowing any room cleaning services or repairs for a month, and if we could wait well over an hour, he could find a maid to come in and clean that room for us. This was absolutely unacceptable. After driving for 8 hours that day, we did not feel as though I wanted to wait for potentially over an hour for a room that may or may not be acceptable, so I had to drive around town to find another motel and got a room that was acceptable at a higher cost.
+Terrable hospitality. Filthy rooms. Doors not secure!
+Four days spent, two days without hot water for a shower. Four days with a plugged sink that would not drain. You figure!
“Don’t stay here”
+This was my first time using hotels.com for family. I reserved my parents a room for the weekend. They said there was stuff on the walls in the bathroom. They said there was a stain on the bed that looked like a puddle of blood. My mom was in tears and begged for her money back. They did issue her a refund, but charged her $10 for using the restroom. I wish she had a phone that could take pictures with but it’s a flip phone.
“Elko, an old time town.”
+You get what you vote for.
+There was a car sitting in front of one room with its hood open all night. Many of the doors had triple locks on them. There was also garages that were built into the building with padlocks on the doors. Although the room is large, the cleanliness was disappointing. There was long black hair left in a ball in the corner of the shower. There was a spider web in the corner of the bathroom doorway. There was also dust on the headboard.
+Liked the cheap rates, tv, plenty of room, nice bathroom. Didn't like the semi engine noise running all night.
“An old country motel!”
+This little motel was perfect. Clean and comfortable, it might be old but I like it clean. If you are looking for simply a place to rest up for 8 hours or so this will do fine.
“OK For The Price For A Travel Stop”
+Minimal breakfast with no seating area. Manager was super nice and friendly. Electrical outlets are sparse. Ok for the price for a place to stay over while traveling.
+This was just for one night and it was so bad after trying bthe 2 nd room we left the hotel and went elsewhere. It was that nasty.