Maria Theresa
加拿大 · 朋友结伴 · 2026年10月
“Over-all my stay was excellent.”
+Breakfast was great. Staff are very friendly, from front desk to housekeeping. The hotel is very clean, too.
−It's not that I didn't like the hotel and don't take this as a negative feedback. It's just that i was charged 30 dollars more than I expected when I checked my credit card account. I didn't notice when I paid at check out so it's kind of my fault too for not paying attention. But can someone please help me to verify why I paid 30 dollars more? Thank you.
Shawn
加拿大 · 家庭出游 · 2026年10月
“Subpar for the price.”
+The complimentary hot breakfast was ok. Not great, but not terrible either. The mini waffles were made fresh by the chef, but the scrambled eggs ( if you can call it that) were watery and tasted not good. The hallway carpet to our room was disgusting. Stains, not clean at all. Rooms were a little better.
−Locations to West Ed mall and to the U of A
Kelli
加拿大 · 情侣出游 · 2026年10月
“Awesome place to stay!”
+Clean and comfortable! Good breakfast
Angelo
美国 · 情侣出游 · 2026年8月
“If you're in Edmonton for work or vacation, it's a great choice!”
+The staff was incredibly flexible in meeting my wife's needs.
−Great value for the price and location. We relied on the feedback and Booking.com.
Simone
意大利 · 情侣出游 · 2026年8月
“Element is a very brand new hotel as per Marriot Style, simply great!”
Chery
加拿大 · 家庭出游 · 2026年8月
“We also appreciated how accessible everything was and how the property provided a comfortable place to relax after a bus”
+The property was very clean, well-maintained, and comfortable. Everything we needed was available, which made our stay very convenient and enjoyable. The rooms and common areas were clean and organized, and the overall atmosphere was welcoming.
+That it had 2 beds and a couch
−It was not clean.
Cathy
加拿大 · 独自出行 · 2026年6月
“It was great!”
+Everything was great
−There was nowhere to sit outside. Would be nice if a picnic table or bench was available
Edwin
加拿大 · 情侣出游 · 2026年5月
“Everything went good and perfect…”
+The location is perfect, breakfast is good as well..
Marie
加拿大 · 情侣出游 · 2026年5月
+I was disappointed with my recent experience. I booked online after being informed that Visa Debit payments were accepted, but later I was told otherwise, which caused confusion and inconvenience. As a returning customer, I expected clearer and more consistent communication regarding payment policies. Unfortunately, the changing information felt misleading and ultimately resulted in me not proceeding with my checking in. I hope the staff can improve communication and provide accurate information to customers moving forward.