Mukesh
加拿大 · 情侣出游 · 2026年7月
1.0“Very bed.”
+Noting
−The room was not clean when we checked in. The towel holder in the bathroom was broken and missing. Outside our room, old toilets were stacked, creating a very unpleasant environment. The air conditioner was making loud noise throughout the night. When I reported the issue to the front desk, I was simply asked to adjust instead of being offered a solution or another room. My wife and I were staying at the hotel to attend a wedding. Because of the constant AC noise, we were unable to sleep properly and could not fully enjoy the event. The towels provided were too small to dry off properly or wrap around the body, which was inconvenient. During checkout, the receptionist appeared more focused on playing with her young baby (approximately 6-8 months old) than assisting guests. We did not receive an appropriate response to our concerns. We are requesting a full refund for our stay because the room and service did not match the standards advertised. The room we received was not the same as the one shown on the Booking.com website. Instead, we were given what appeared to be a different, lower-standard service room. Experiences like this reflect poorly on Booking.com and reduce customers'
“N/A”
+N/A
−Booked a room on a Saturday night, Booking.com messed up, manger couldnt help me, and wouldnt give me his name or bussiness card.
+Clean room and friendly people.
+Good location. But hallway carpet stained and dirty A man's underpants was under the sink No place to hang clothes. No chair in room. Generally under equipped. Low price was too high for the way the room was Best I can say is that the A/C worked and the water was hot
+I had room #3 and couldn’t have a good night sleep due to the traffic noise all night and garbage truck picking up trash outside my room…👎
+Clean room decent staff Wawa next door
+I kept hearing loud banging. Sometimes in the middle of the night. It woke me up.
+The front lobby was clean
+Location and traditional motel feel.
−My room smelled of cigarette smoke.
+The condition of the room was terrible Not clean at al