Timothy
澳大利亚 · 情侣出游 · 2026年10月
“Beautiful Hotel in every way!”
+Everything
Evans-Gordon
英国 · 情侣出游 · 2026年10月
“our stay was comfortable and adequate but not really a four star experience.”
+The room was fine and comfortable. the range of breakfast items was very varied.
−At 7.20, the breakfast area was ridiculous. only two poorly functioning coffee machines for hundreds of rude selfish people was not much fun. keeping you table was very tricky. When we checked in, we were asked for a £400 deposit to cover signing for things n the hotel. The first time a bought a drink i was informed that there was insufficient credit on my account. after ten minutes of 'discussion' i was allowed to sign of a couple of drinks.The following evening, the same thing happened after 15 minutes of mixed language app discussion, it emerged that they had included the whole room rate in the deposit and that was why we could not sign for anything. unfortunately this made us a little late for dinner but it was advertised till 9.00 p.m so we still had 20 mins. we were refused entry to the dining room at that time and had to go out in the rain to search for some supper. if you advertise dinner from 7..00 till 9.00 most people would expect dinner to be available for all of that time. A very poor system. the duty manager then tried to offer us a free drink chasing us all the way to our room on the 16th floor!!!! we were too busy to accept. this hassle rather took the edge off our
Catherine
英国 · 情侣出游 · 2026年10月
“Huge disappointment that the pool was closed. OK otherwise.”
+great breakfast choices but supper on arrival was disappointing. Also, you have 'San Pellegrino' as a drink choice, and I was given lemon flavoured water.
−The very reason that we ended up choosing this hotel was for the pool. It was closed. This ruined our experience.
Rafael
萨尔瓦多 · 独自出行 · 2026年10月
“Great value.”
+Can find food, and siping center near the hotel.
Rafael
萨尔瓦多 · 独自出行 · 2026年10月
“Good services”
+The personnel, and the attention
Adrian
英国 · 独自出行 · 2026年9月
“Worst check in experience in years.”
+Nothing.
−I arrived at midnight. I was the only person checking in. It took 15 minutes to check me in. Repeated requests for my information & Booking. Despite having it all on the booking. Took 800 RMB deposit incase I smoked in the room. Left 6hrs later. Took them 30 minutes to get me a taxi. Nearly missed my train.
Kashif
英国 · 家庭出游 · 2026年8月
“Slightly overpriced”
+Location. Reception desk was excellent especially Jimena was very helpful.
−Toilets not properly finished. Missing piece on the ceiling. Foul smell in the corridor. No cups/milk provided in the room
Daniël
荷兰 · 独自出行 · 2026年8月
“Chinese standards too low for this Hilton hotel”
+Great location
−Poor Hilton standard, insects in the bathroom, moldy grouting/ sealant edges, broken tiles
Aurelio
安哥拉 · 独自出行 · 2026年8月
+Limpeza conforto
−Restauração muito deficitaria
Barbara
西班牙 · 家庭出游 · 2026年8月
“Todo bien”
+Está bien, pero lejos de todo
−La ubicación