Louise
澳大利亚 · 情侣出游 · 2026年3月
“Great! Would stay again for sure”
+Th beds were so comfy! The breakfast and shuttle services made life so easy! The staff were really helpful too
“Terrible”
+Location
−Miserable, unhelpful staff, rooms too small, not modern
Steve
澳大利亚 · 独自出行 · 2026年2月
“Really great location, lovely staff. Worth a look!”
+Staff, location, facilities.
Anneliese
澳大利亚 · 朋友结伴 · 2026年2月
+I had an amazing stay and was genuinely impressed from start to finish. I was travelling as part of a group of six, and the staff handled this effortlessly, making everything feel easy and well organised. They were absolutely exceptional, personable, kind, and always willing to help with anything we needed. One standout was the shuttle bus service, which was incredibly well run and convenient, with both free and paid options available, making getting around stress-free. Upon checkout, the team were so accommodating and happy for us to wait comfortably while we arranged transport, which really reinforced how thoughtful and guest-focused they are. Overall, this was a fantastic experience. I was truly impressed, would love to stay again, and wouldn’t hesitate to recommend this place to others.
Darren
澳大利亚 · 情侣出游 · 2026年2月
+The staff are super helpful and are there to help you enjoy your stay at the hotel but also you time at Hakuba. Happo is a short walk, there’s a free shuttle to Hakuba47 directly outside. Free shuttles to other resorts nearby. Breakfast incl in the room rate.
−Very little there was no tv which is not really a bad thing. Yet that’s the only real issue I could think of.
Rebecca
澳大利亚 · 情侣出游 · 2026年2月
+Loved staying here! Staff were fabulous, very helpful and friendly. Room was comfortable and spotless. I ate in the restaurant and the food was excellent. It was a quick short walk into town. Would definitely stay again!
Luke
澳大利亚 · 家庭出游 · 2026年2月
“Great”
+Very welcoming and helpful staff, booked our accommodation with them last minute and staff were extremely helpful
−Nothing to dislike
Matt
澳大利亚 · 朋友结伴 · 2026年2月
“Great spot. Great staff awsm snow”
+AWSM location. Great staff. Easy to get around with their shuttle service.
−A few more options on the menu or maybe a bit better priced.
David
澳大利亚 · 朋友结伴 · 2026年2月
“Money well spent”
+Good location, breakfast every morning and a onsen for use after a day on the slopes. Staff were great, pick up and drop off at the train station and really accomodating and welcoming.
Danny
澳大利亚 · 朋友结伴 · 2026年2月
“Amazing stay, great staff, really really enjoyed our time here”
+I definitely recommend this hotel, good location, the staff were amazing, food was awesome, onsen was good, rooms were spotless. The shuttle bus service was also a great surprise, Sam, Aussie and Anonie were amazing, gave really good advice and knowledge of the area, and fun to be around. Give those guys a pay rise :) We will definitely be coming back here next time
−We were happy with everything, nothing to complain about here. But if anything it would be we had 3 a third person in the room, so the rooms felt a bit squashed with another double bed in there, there wasn't any space to walk in the room with the extra bed.