Cristina
美国 · 情侣出游 · 2026年10月
“It was mediocre. Expected more from this hotel- disappointed.”
+It was clean & spacious.
−I didn’t like having to ask 3 times for an extra blanket. We had no WiFi connection in our room. Our tv wouldn’t work and our iPads wouldn’t connect. I mentioned it to several employees, they sent 2 tech people to our room just to leave after doing nothing and nobody checked back to see if it was working better or not.
Selina
美国 · 独自出行 · 2026年9月
+I like the room, the food, the staff were friendly
−Parking is 20. The trash outside was overfilling and smelled. Destination fees. This hotel isnt a resort.
Stanislav
德国 · 独自出行 · 2026年9月
+I had a mixed experience during my stay. The highlight was definitely the wonderful breakfast, which offered a great variety of fresh and tasty options. The property is situated in a quiet area, providing a peaceful atmosphere, and there are several good cafés and restaurants within walking distance. Another highlight was the friendly and welcoming staff. They were always helpful and contributed positively to the overall experience.
−However, there were some disappointing aspects. There is no free parking, which added unexpected costs to the stay. Cleanliness was also below expectations. I frequently found black hairs on the white towels, which was unpleasant and raised concerns about housekeeping standards. In addition, the bed linen appeared unironed, making the room feel less clean and well-maintained than it should have.
“Great place, perfect location.”
+The access to the train and dining was great. The staff were also knowledgeable of the area.
−I didn't like the smell of the lotion and soap in the room but that's a preference.
“Unique Hotel, Big Room”
+This was one of the most unique hotels I've stayed in. Room was exceptional for the price in quality and size.
−I wanted to tip the room cleaner but I couldn't find cash anywhere in this cashless hotel. The person's name on the room card provided was not an option to pick to tip. I ended up just tipping the front desk. Maybe do it by room number, instead of name? Also, the front drop off area is a mess.
D8739YFmichaeld
商务出行 · 2026年8月
“Location, location, location”
+This is a classic Marriott property in a great location in the DTC. There are good onsite amenities such as restaurants and a coffee shop. There is a low rise and high rise tower. The high rise tower looks newer.
−I made the reservation through booking.com. When we got to the Marriott, they couldn’t find the reservation. And then they find the reservation and then every time there was a new person at the front desk and they said they couldn’t find the reservation. It was absolutely a nightmare. The third-party reservation systems are not connected. If you are accepting considerations from third-party systems, then there needs to be a way to have the reservations pulled up.
Paradise36428531671
独自出行 · 2026年8月
“Not affordable.”
+Internet is $20 a day, not included. Parking is $20 a day, also not included. No coffee in the lobby, meaning you either purchase it or you’re on your own. Towels and such were cheap. Nice looking hotel, but a 3 star at best for any consumer traveling in their own budget.
“M Club Amazing”
+Susan and Casie are the best in the m club! They great you and make sure that you have what you need. Some of the best employees
787camillew
商务出行 · 2026年7月
“It started out bad and had a pleasant outcome”
+Unfortunately, our check-in experience started off very poorly. When we arrived, Vallerie was on her phone and came across as rude and dismissive. We were checking in a day early, and she told us that our room type was not available. Rather than making us feel welcomed or trying to help find a solution, her attitude made an already stressful situation more frustrating. Thankfully, her manager, Naytasha, stepped in and completely turned the experience around. She was extremely kind, professional, and understanding. She initially explained the situation from her employee’s side and checked us into an available room, promising to help resolve the room issue the following morning. However, less than two minutes later, Naytasha called us to let us know that she had found a suite for us after all, so we wouldn’t have to wait until the next day. She personally brought our new room keys up to us and even provided us with a breakfast voucher. Her kindness, professionalism, and willingness to go the extra mile made such a difference. Naytasha provided the level of hospitality and customer service you hope to receive when staying at a hotel. Vallerie, however, could definitely benefit from ad