Boikhutso
英国 · 情侣出游 · 2026年11月
“Felt valued as a customer”
+Clean
−Nothing
Bernadette
英国 · 情侣出游 · 2026年11月
“Xxx”
+Friendly staff
−Nothing
Macdonald
英国 · 独自出行 · 2026年11月
“Would have no hestitation staying again 😃”
+All good
−nothing
Anita
英国 · 情侣出游 · 2026年11月
“Amazing and comfortable stay”
+More selection would be good
−Add waffles and breakfast from around the world
Charlotte
英国 · 情侣出游 · 2026年10月
“Never again. Awful.”
+The location was good
−The air conditioning was very loud in the room, both breakfast and dinner were cold and were sent back. The manager since has contacted me with a £20 goodwill gesture after spending nearly £300 at this hotel over the weekend. The room cleanliness was of a 2/3 star hotel. The tv wasn’t working properly.
+room clean Breakfast fantastic.
Irene Estel Njoki
英国 · 家庭出游 · 2026年10月
+The room was clean and comfortable
−It was all perfect
Justine
英国 · 情侣出游 · 2026年10月
“Fine as long as there isn’t a fire alarm.”
+It was clean and well equipped. The staff we spoke to were friendly.
−The hotel is generally fine although the location is quite isolated. Our main issue was the way a fire alarm, which happened after 10pm on the night of our stay, was handled. We completely understand that these things happen - however it seems that the hotel needs to review both their processes and their equipment. When the fire alarm went off we followed fire procedure and walked down the stairs from the 6th floor, out of the building and round to the front, where a number of other guests had convened. At no point did we see or hear any members of staff from the hotel. When the alarm stopped there were still no members of staff anywhere giving information - as the weather was very stormy, we all decided to re enter the building although we had not been advised it was safe to do so. Once in the main reception area there was one staff member saying that it had been false alarm caused by a guest having a very steamy bath. Although we understand that these things happen, we were disappointed that the staff did not seem to be trained in fire procedures and were therefore unable to show a proper duty of care to the guests. As safety is the most basic of needs as a guest, the apparent la
Sharon-Anita
英国 · 情侣出游 · 2026年10月
“I’ll definitely be back!”
+Staff were absolutely kind! Room was nicely kept and good temperature. Swimming pool was really nice and food at the restaurant was amazing!
Parag
印度 · 独自出行 · 2026年10月
“Comfortable stay”
+Clean, polite staff, has swimming pool and steam available for guests staying with the hotel. Easy access from freeway, close to offices.
−Not much to say