“I didn’t stay. Ita not a hotel. Why has Bookings not delisted it.”
+Nothing. It’s no longer a hotel. Turned into student accommodation.
−Nil. I want a full refund
Mdumiseni
南非 · 情侣出游 · 2025年12月
“Hotel is poorly managed.”
+They're rooms are really not up to standard for a hotel Their breakfast was poor, no cereal whatsoever. No dstv in
−Breakfast was poor. Bathroom shower was too small
Sosibo
南非 · 独自出行 · 2025年8月
“Great food and service from staff.”
+The rooms were very clean and the new management is very friendly.
Zamani
南非 · 情侣出游 · 2025年8月
+location only
−air conditioner wasn't good
“The Crown Hotel Ladysmith”
+Nothing as there was nothing to like
−The rooms where not ready for occupation as I had to call the front desk to have them put toilet paper.,towels, soaps and coffee into both the rooms. The windows ceils was not cleaned for sometime. The carpets are dirty. I had to run water for a while before the hot water came through. All the lights go out at 7pm there is no staff available for enquires or complaints I was called at 07h30 to tell me the dinning room is too cold so they would rather prefer as to have breakfast in our rooms I agreed My order was taken but not the food I ordered was delivered to the rooms There was no space for the food had to alter the coffee station on the dressing table The water for the coffee had to be boiled at our head board as there is no plug points at the coffee station I paid R2650 for 2 rooms is not worth a penny of what was spent. I will not revisit or recommend this hotel to anybody. Thank you
“Not worth R1400 per night”
+There was nothing to like about the place.
−The room had an odour, the bathroom smelly and not well maintained . The bed had strands of hair. The room walls were damp, the paint has bubbles due to the damp rise. There was no hair dryer and only one bath towel for 2 people.
Yandipha
南非 · 朋友结伴 · 2025年1月
“Disappointing”
Luyanda
南非 · 家庭出游 · 2024年9月
“Very poor”
“Very poor”
+It was the worst stay I have ever had .two towels in bathroom .I had to use one as a bath mat . Dirty carpets .noisy neighbour's. No security on windows. I hardly slept and will never return . Did not even dare to try the breakfast . Very noisy .I needed a good nights rest before a busy work day - drove 3 hours and was totally dissatisfied...you need to change your rating of the hotel and the cost .not worth what I paid 😌 I am actually feeling like I need a refund or I won't trust booking.com
−Noisy location Dirty carpets Lack of luxury I felt exposed ...its not for a lady
Lindiwe
南非 · 家庭出游 · 2024年8月
“It was ok”
+I liked everything except the dirty carpets, I they are old and dirty, rooms need new painting especially the ceilings, breakfast was good but there was no variety, eg there was yogurt but with whole fruits, no baked cakes ,scones or pastry.
−TV was playing adverts instead of channels.