+I don’t even know where to begin. Our stay at the Courtyard Flint by Marriott was a complete disaster from start to finish. The pool was under construction, but that wasn’t mentioned anywhere during booking. Hallways and stairwells were littered with construction materials, dust, and debris , it looked more like a job site than a hotel. The entire stairwell reeked of marijuana, and the smell carried into the hallways. When we got to our room, things somehow got worse. There were visible stains on the box spring, and no sheet or cover on it , just bare, grimy fabric. Towels had hair on them, and there wasn’t even a basic bar of hand soap in the bathroom. Our window had been left wide open, the screen was bent, and several stink bugs were crawling around inside. It honestly felt like no one had inspected or cleaned the room before we arrived. Between the filth, construction mess, bad smells, and general neglect, this property is nowhere near Marriott standards. We checked out feeling disgusted and disappointed. Do yourself a favor and pick any other hotel in the area , this one needs a full renovation and management overhaul before it should be open to guests.
+We got to the hotel at 3:40 pm to check in and the desk clerk had to go and check if our room was ready. She came back and said they did not have the room we reserved available so we were put in a smaller room. It took over 20 minutes to check in. The pool was also under construction
+They were going through renovations so dusty
+I was not made aware by Expedia or the hotel before check in or booking for that matter that the hotel was under going a remodel. This meant amenities I was told were available like the pool, hot tub, or even ice machines were actually not. Rooms were okay but with old furniture and paint flecks on the floor giving a uncleaned appearance. The AC unit had mold growing on the vents as well. All can be supported with photo evidence.
+Property was under construction and had issues with room available. Even though I had prepaid. But they accommodated me
+It suited our needs
+Had ants all around the sink, bathroom wasn’t terribly clean when we got there, but the pillows were great! Also lots of construction now so giving the benefit of the doubt to some of this.
+They are in the midst of upgrading the rooms. I had to switch rooms to huge room with nothing but a bed and TV. Had a friend come over and the bar was closed early, about 8 PM. Went up to my room and there was a piece of paper stating I had no water so I had to move. Inconvenient for me and the friend, they left and told me good luck. Bad experience for my 50th class reunion, will not be going back to Flint anytime soon
+Horrible. Dirty, stains, non working, old. Nothing upgraded definitely NOT a courtyard
+I spent one night in this property! It did not have the amenities that was advertised online, therefore I had to leave this place and seek shelter elsewhere! I will to requesting a refund for the rest of my money! No pool, no breakfast and the hotel was under complete renovation! Buyer's beware before you book online!