Ingrid
荷兰 · 独自出行 · 2026年10月
+Het personeel
−Hygiëne en ambiance
Goerdin
苏里南 · 独自出行 · 2026年10月
“Disappointing stay: Terrible service and ignored by staff.Poor service and a major disappointment”
+"I really enjoyed my stay! The room and bathroom were both extremely clean. Having air conditioning throughout the entire place was fantastic. And oh my god, the view of the backyard was amazing! I would definitely recommend staying here."
−Unfriendly service and a huge disappointment for a birthday stay The staff was not welcoming at all. We woke up before 9:00 AM and went for a walk around the property before 10:00 AM. We wanted to take a few photos in the backyard before having breakfast, as we were told breakfast was served until 11:00 AM. During our walk, we noticed the pool was in poor condition,the bottom had a dirty, greenish-grey layer, likely from a lack of maintenance, which was very unappealing. By 10:55 AM, feeling hungry, we hurried to the breakfast area. However, a staff member told us we were too late and that they were closing, even though other guests were still sitting there eating. They directed us to the bar in the back for lunch, which was supposed to open at 11:00 AM. We arrived at the bar around 10:58 AM and sat down. Even though the sign said 11:00 AM, the place was still closed and not set up at all. Around 11:20 AM, we noticed a staff member near the kitchen and called her over. She told us there were no physical menus and that we had to scan a QR code. While we were looking at the digital menu, she simply walked away to another bar section. We selected our food and waited, but nobody e
soraya
法属圭亚那 · 家庭出游 · 2026年9月
“Séjour agréable et reposant”
+Établissement très propre et très chic Les différents restaurants que l’établissement propose Lits très confortable Chambre très spacieuse et chic Personnel très souriant et agréable
−Rien à dire
Varsha
库拉索 · 家庭出游 · 2026年8月
“Good give your clients something extra”
+The whole atmosphere
−I had to pay for a toothpaste, and it was very expensive. In the Netherlands we buy 3 for the price of 1
Melissa
苏里南 · 家庭出游 · 2026年8月
“Vriendelijk personeel en kwaliteit eten”
+Hele fijne bedden. Vriendelijk personeel. En erg goed eten! Niks op aan te merken, gewoon heel erg goed.
−Langs de rand van het zwembad loopt een grote buis die vermoedelijk bedoeld is voor de waterfiltering. Helaas loopt deze buis helemaal door naar het ondiepe gedeelte waar de kinderen spelen, en het geheel ziet er erg vies uit. Door dit gebrek aan hygiëne nodigt het kindergedeelte absoluut niet uit om hier met de kleintjes te gaan zwemmen.
“Mijn verblijf was goed,”
+De service
−Het verwisselen van de zakken van de kleine vuilnis container.
clet
法属圭亚那 · 独自出行 · 2026年8月
+L'espace exterieur, le choix des restaurants
−Le petit dejeuner en supplements a 23 euros