FamilyRoses
美国 · 家庭出游 · 2026年9月
+The hotel is beautiful. Everyone was very nice, warm, friendly and helpful. The view is great. The location is awesome. The room was spacious and the bed was very cozy!
−The breakfast in the hotel is costly especially after paying the price of the hotel stay. It should be complimentary for the hotel guests. Also, the valet parking for one night is overly priced.
“Direkt am Fluss der zwei Bundesstaaten trennt”
+Sehr schöne Lage, saubere und geräumige Zimmer
Glenda
美国 · 情侣出游 · 2026年9月
+Location
−Needs upgrading
STEVEN
美国 · 独自出行 · 2026年9月
“Riverboat Fireworks stay”
+Very friendly front desk (Courtney) service as well as member room staff.
−Was there for a special event in Cincinnati, and the rates were higher than usual, but still an excellent experience.
“Mid.”
+Bed was comfortable and the location has a ton of character. Most of the employees were super nice.
−I had booked a king balcony room on June 2; date of stay was 8/22, for an event to celebrate my husbands birthday. We arrive to the hotel and the parking garage is down and couldn’t produce tickets, the front desks WiFi is down, wait for that to come back up for them to inform me that they didn’t have any balcony rooms left. They tried to resolve the issue bu putting us in a room and then moving rooms once we get back from the event and that was a HUGE inconvenience so I was mad and said no. They told me there was nothing they could do on the price discrepancy because it was booked through third party. The whole ordeal was a big inconvenience and really put a damper on our original plan.
“Mixed feelings”
+The beds were so comfortable. The inside (lobby area and restaurant area) was gorgeous . We arrived late, and was starving. We were able to eat at the restaurant. It was really good as well. The view from our room was gorgeous. The staff was so kind as well.
−We had to walk across the street to park, we were charged $20 to park in the parking garage, and we still had to walk a good distance to our hotel. Then, in our room, our tub looked dirty, but it was stained. The room obviously had flooding. The wallpaper was bubbled and had several water stains. The TV stand had the cheap particleboard that was bubbling as well. The tracks from the curtains were missing screws and not sturdy. I just felt that the price I paid for the room, these things would've been fixed.
O7999DSericf
情侣出游 · 2026年8月
“Great stay at a quality hotel.”
+Hotel overall is excellent. Jordan, our valet is a standout!! Thank you.
samdU9182FK
商务出行 · 2026年8月
“The staff makes it like home.”
+As a flight attendant, I stay at A LOT of hotels. I've done it for 20 years so I know what I'm talking about. Every staff member you come into contact with at this hotel is lovely, truly truly lovely. Doris in the M club is an absolute gem, Dot on the breakfast is so kind, the reception staff on check in are angels. I honestly cannot praise them enough. The rooms are modern by Marriott standard, never had an issue with cleanliness. Eating here is standard American fare, but done well. Whilst I wouldn't choose this sort of hotel for my personal stays, I wish I could take its staff wherever I do. Please look after them, they're the best.