Cindi
美国 · 家庭出游 · 2026年10月
+Clean and size of room. Halloween decorations were great.
−Breakfast 1st morning everything hot was empty and slow to refill after telling attendant. Dont care for the strawberry pancakes. Sofa cushions were falling apart.
Daniel
美国 · 独自出行 · 2026年10月
“Excellent, inviting, relaxing and feels like home!”
+As always they make me feel like I am home. The staff is always super nice, very welcoming and accommodating. The kitchen staff that serves the hot breakfast every morning is great and make sure you are super fed and leave happy. The front desk staff even went above and beyond and accepted a package for me sent overnight and made sure I received it. Location wise, you can't do any better. This is my home away from home and will always choose this place to stay when I am in town.
−The only thing I did not like is that I had to leave and not be able to stay!
Kallie
美国 · 情侣出游 · 2026年10月
+Cleanand nice layout of the room
−⭐ 1 Star - Terrible Experience at Chase Suite Hotel El Paso! Hotel: Chase Suite Hotel El Paso Address: 6791 Montana Avenue, El Paso, TX 79925 I am extremely disappointed with my experience at Chase Suite Hotel in El Paso. If you are looking for a peaceful night’s sleep, I would seriously reconsider staying here! The hotel has two floors, and unfortunately, I was placed in a ground-floor room. The person staying directly above me walks back and forth throughout the night, and every single step causes the floor to make an unbelievably loud squeaking and creaking noise. To make matters worse, it sounds like the person is walking on their heels, making the noise even more unbearable. Getting a decent night’s sleep is practically impossible! I approached the front desk and politely requested to be moved to an upstairs room to avoid the constant noise. Instead of offering a reasonable solution, I was told that they could only move me if I paid extra money! I then asked whether maintenance could fix the extremely noisy floor. Their response was simply that “the building was built like that.” Are you serious? That is not an acceptable response from a hotel! If the building has known noise
Acosta
墨西哥 · 独自出行 · 2026年9月
+La ubicación y el desayuno
−Es muy incómodo el sofá. En reservación para 4 adultos solo ponen una cama para 2 adultos y un sofá para las otras 2 personas. No se descansa nada. Deben poner cama en lugar de sofá. No colocan toallas de baño para la cantidad de personas que pagan el servicio.
Tracey
美国 · 家庭出游 · 2026年8月
“We loved and and would stay again.”
+Great location, friendly staff and nice pool.
−Could use some upgrades but it was still clean and well kept.
Joana
墨西哥 · 独自出行 · 2026年8月
+Nice hotel if you need to spend the night and have a morning flight the next day.
D6243CQamberc
商务出行 · 2026年8月
“Fabulous Experience!!”
+Staff is friendly and goes above and beyond. Benji has been extremely helpful with rooms for myself and my father on multiple occasions. Rooms are cleaned regularly and the grounds are kept clean. Very quiet and peaceful setting. We definitely come back.
Janelle
美国 · 独自出行 · 2026年8月
+The pool was amazing, the room was spacious, staff was friendly and helpful. The location was great, no complaints here
−there wasn't parking by our room but other than that it was too bothersome for us
Randall
美国 · 情侣出游 · 2026年8月
“Much nicer than hotels at the same price.”
+1. The quality for the price. Much nicer than hotels at the same price. 2. Very enjoyable breakfast. Breakfast staff was very helpful, friendly, and professional.
Angela
美国 · 情侣出游 · 2026年8月
“Good place, will go back.”
+It was located close to all the places we went.
−It was kind of like apartments and ours was right by the pool.