+Staff were excellent. We chose this hotel due to its location to Bingin Beach, a popular surf break. Sadly the demolishing of the buildings near the beach prevented safe access to the beach. This was obviously out of the control of the hotel management, but it resulted in us leaving a week earlier than planned.
“Stay elsewhere”
+Room was dirty, shower took ages to heat up, my room door didn't lock and I came home twice to find it open wide after staff had remade the bed, don't walk on the floor after a shower barefoot or you will need to shower again, your skin will smell terrible after going in the pool, my room was the darkest little dungeon room right by reception, I couldn't open my curtains without every guest seeing in. had better stays in home stays and hostels in other parts of bali
+Great location, facility infrastructure could be better, clealiness could be better. The staff was amazing! They recommended places, rented us a scooter and answered every question.
+Everything was perfect. Staff was exceptional, incredibly kind and accommodating. Really enjoyed our stay.
+Staff went above and beyond- Outstanding service. Awesome value for money, a unique boho environment. Loved the central pool and coffee area. Large room and bathroom. Close to beach, dining options.
+Lovely staff, excellent facilities, great loaction
+We were here during nyepi. The staff took great care of us and when we could adventure, they rented us scooters and helped book a car for our transport.
+The hotel is nice. In our room we struggled with the number of mosquitos, no matter how much repellent (plug-in and spray). The staff was extremely nice, just communication about transportation or dietary requirements required triple checking as there were often mixups.
“Do not let the photos fool you”
+This hotel was due for a renovation 7 years ago. When we got there, we were early before checkin so we hung around the pool area. At 13:50 we asked again if our room was ready. They said it was but had to ask the manager if they could let us in 10 minutes early. They were not allowed to. Why? I don't know, but I have never experienced this type of distrust or lack of service mindedness. The premisses is falling to pieces. It rained in on my bed at night, which we let the manager know. He fixed it by leisurely putting a tarp over the roof. The room is damp, and there are moisture balls in every corner to manage this. The door is impossible to close and lock, and there are gaps inbetween the roof and the walls to let insects in. They also wouldn't let us check out before checking our room. There is no minibar, so I am assuming they wanted to see if we destroyed anything in the room. Also shows the amount of distrust for their guests, which is ridiculous considering I would never trust this hotel given the discrepancy between photos and reality. Do yourself a favor and do not book this hotel until they have renovated and changed management. Or lowered the price, because it is NOT wort
+The structure is really poor, poorly maintained, and almost entirely made of wood (that is not bad if well-maintained). It immediately becomes noticeable that no maintenance has been done for years. Many of the parts of the structure are broken and give a sense of abandonment. The rooms are decent, but the water in the shower flows in small drops, there is no pressure, and the air conditioning is totally inadequate for the size of the room (totally useless). The windows barely close, letting mosquitoes in and making all the noises around, without considering the mold that forms due to the lack of maintenance of the wooden structure. There is only a bar open in the morning for breakfast (not included in the price), and then that's it. There is not even the possibility of drinking something while staying in the pool, which, among other things, has cloudy water (ergo, no maintenance). The price for the room is well more than double its real value, it should cost 50-60% less for what it offers. At the same price, there are much better structures near this hotel. Don't be fooled by the photos.