+The place had been shut down for 2 weeks when we got here! We had to run around frantically to try and find somewhere else to stay! Worst experience ever!!!!!!
+Travelers BEWARE ! The photos and descriptions listed are far from what experienced upon arriving at this “lodge”. Upon arriving I find out that this is a “hostel”, where homeless people stay and other types of “1 nighters” stay. My booking was for the 2 queen and 2 futon room as I was traveling with my husband and kids. At the front desk I asked to be sure that was the room and was taken to see the room first. Edwin showed me a room with 6 bunk beds and 2 queen beds, no fridge/microwave. I told him no that’s not what I reserved and that would not work for me. He showed me another room (the one I reserved) and I told him yes. Then back in the office he acted as if he was doing me a favor. We finished the process and he gave me room keys to a different room that he said was “same as the one I showed you” lord have mercy was it not. To start off, I walked into a room with 2 queens and ONE futon, the place was hot as ever with a small window unit AC(had to go hut a fan from cvs at 11pm), absolutely disgustingly dirty with stains and splatters of who knows what, all over the walls, doors, blinds & everywhere in the bathroom. The floors were weak and dirty, huge holes in the walls as if
+No remote to the TV, microwave did not work in the room. The room could use a few updates.
+The website offered airport and port transfers on their website. Both not available. Our room was on the second floor and no elevator or help. We were traveywith 4 heavy bags.
+Average hostel
+The place is fairly keep. No hot water at night. Too noisy. People walking around at all times. The breakfast is a joke. Some cereal and coffee.
“Not for anyone who has a disability”
+I have mobility challenges. I reserved and paid for this stay a year ago. I had requested handicapped room. When i arrived i was told that there is no elevator. If i wanted a first floor room, i would have to share with strangers. I did not stay. I got a holiday inn a few miles away. You should be sure people are aware that there are 2 flights of stairs. I expect a refund.
“Good customer service but hostel needs a lot of up”
+Staff are nice and have good customer service attitude but the facility needs a lot of upgrade. There are no elevators. The hostel does not have free airport transport services as stated on hotels.com
+La gente es muy amable y está siempre a la disposición para ayudarte y brindarte los mejores servicios. Realmente superó nuestras expectativas. Mas que recomendado el lugar.
+There was nowhere to park, the mattresses squeak too much, we saw men's underwear hanging on an air conditioning vent.