Elchanan
斯洛伐克 · 独自出行 · 2026年9月
“Unacceptable: Broken elevator, dirty apartment, and host abandoned a family late at night”
+Nothing. The only good thing was leaving this place.
−Avoid this place at all costs! We booked two apartments for a family of 8, including small children. Upon arrival late at night, we discovered that the elevator was completely broken, forcing us to haul all heavy luggage up to the 5th floor in extreme heat. Upon entering, the 5th-floor apartment was a total disaster-filthy, uncleaned, and unfit for humans, with leftover pizza, drinks, eggshells on the counter, unmade beds, and no clean sheets or towels. When contacted via WhatsApp, the host explicitly admitted fault in writing, stating: "Unfortunately, this happened because previous guests arrived on the wrong day, which caused an unexpected issue with the apartment’s preparation." He offered a partial refund for only half of our booking. However, when I asked for a proper solution so our small children could sleep, he cut off all communication and completely vanished into the night. Because of his abandonment, our family suffered an absolute nightmare: we were forced to split up in the middle of the night. Half of our family had to wander the streets to find and pay out-of-pocket for an emergency last-minute hotel nearby just so the children could sleep. To make matters worse, aft
+L emplacement
−Les travaux juste à coté
Elchanan
斯洛伐克 · 独自出行 · 2026年8月
“Unacceptable: Dirty apartment, host disappeared late at night and left a family stranded!”
+Nothing. The only good thing was leaving this place.
−Avoid this place at all costs! We arrived late at night with a family of 8, including small children, only to find that one of the apartments was filthy, uncleaned, and entirely unfit for guests. When I contacted the host, he initially admitted fault in writing, apologized, and offered a partial refund. However, the moment I explained that we urgently needed a clean place for our young children to sleep that night, he completely stopped responding and abandoned us in the middle of the night. We were forced to wander the streets late at night and pay out-of-pocket for an emergency last-minute apartment nearby just so our children could sleep. To make matters worse, when Booking.com's senior support team officially reached out to him to resolve the issue, he completely ignored Booking.com as well and refused to honor even a basic refund. The host’s total lack of accountability, terrible maintenance, and complete disrespect for both his guests and Booking.com ruined our stay. Save yourself the stress, risk, and trouble - book somewhere else!
Merroun
摩洛哥 · 家庭出游 · 2026年8月
+Limpia y cómoda me encanta
−El baño no me gusta mucho
Nazih
摩洛哥 · 独自出行 · 2026年8月
+L'appuntamento era provvisto di tutto l'occorrente e ed era molto pulita. Complimenti per il servizio
−Non ho reclamazioni.
Mohamed
比利时 · 独自出行 · 2026年8月
+Emplacement
−Parking très dangereux
hassane
摩洛哥 · 独自出行 · 2026年8月
+L’appartement est très bien situé, en plein centre, et il est confortable.
−Concernant l’emplacement, il y a beaucoup de voitures stationnées à gauche et à droite, ce qui rend le stationnement assez difficile. Le garage est petit et il y a beaucoup de barrières autour, donc l’accès et le stationnement peuvent être un peu risqués.
“Bon rapport qualité prix”
+Appartement propre, climatisé, bien équipé, bien placé et rapport qualité prix super
−Par contre nous n’avons pas eut l’accès à l’ascenseur car le bip ne nous a pas été donnée comme promis et il fallait trouver puis convaincre le gardien pour nous faire monter les 5 étages
Afifi
意大利 · 独自出行 · 2026年8月
+Area condizionata c,era solo un in salone e nel camera da letto era un no funziona e molto caldo Bagno e la docia debole