Đánh giá từ những khách đã ở khách sạn này, do nhà cung cấp khách sạn của chúng tôi chia sẻ. Điểm dựa trên 50 đánh giá gần nhất.
Michelle
Vương quốc Anh · Cặp đôi · tháng 9 năm 2025
“The Hotel That Never Was”
+Nothing as when arrived it was an abandoned building in total disarray , boreded up ans absolutely no a single sole to be found Absolutely disgraceful
−What didn't I like !!!! There was nothing to like as it is an abandoned Hotel This had been booked months ago as just somewhere to stay the night as we where travelling from Leeds to attend a wedding the next morning not far from Hotel Knowesgate. Could not believe it when we arrived to find it all shut down We had been travelling all.day it was getting late and we needed to find another place to stay bearing in mind we where out in the middle of no where in Northumberland. Was not a nice feeling at all Absolutely fuming!!!
Đánh giá của khách
Vương quốc Anh · Gia đình · tháng 9 năm 2025
“Non-Existant”
+Nothing
−It was closed, not even notified until I arrived
David
Vương quốc Anh · Cặp đôi · tháng 9 năm 2025
“Contacting us as we were travelling to the property by saying “Sorry the hotel is now closed” is disgusting.”
Nicole
Vương quốc Anh · Cặp đôi · tháng 9 năm 2025
“Appalling customer service would not recommend”
−That they cancelled on us half way on our 7 hour journey to a big event in Newcastle
Đánh giá của khách
Vương quốc Anh · Một mình · tháng 8 năm 2025
−So I booked the room on booking.com for 3:00-4:00 in the morning as I needed a room immediately, I received an email from the hotel & the check in wasn't the time I selected, it was 15:00-18:00. Those times would be useless. I phoned the Hotel & I said I needed to check in now, & I was told to phone up later on as the receptionist ain't here. I won't be paying a fee due to lack of miscommunication from you to booking.com Can't rate when I haven't stayed.
ft
Pháp · Nhóm bạn bè · tháng 8 năm 2025
−L'hôtel est fermé.
RAFAEL GABRIEL
Tây Ban Nha · Gia đình · tháng 8 năm 2025
−El hotel no existe. No está abierto. Booking debería asegurarse antes de ofertar un hotel que no está funcionando, y además en un lugar aislado, a más de media hora en coche de la ciudad más próxima
Đánh giá của khách
Vương quốc Anh · Cặp đôi · tháng 8 năm 2025
“DONT use booking.com disgusting service, booked us the hotel that did not exist”
+After drove 10 hours to get in to this hotel was so hard to found and when we founded was close for maintenance repair. We was so tired couldn’t drive no more couldn’t found another hotel available. How in the earth booking.com can do this to the customer . We contacted them and the only thing we got was they saying we can give you refund 🫣 Disgusting customer service. Do you not book this business
−Was not open for business was close for maintenance
Artur
Vương quốc Anh · Nhóm bạn bè · tháng 8 năm 2025
+There was nothing to like. The hotel was completely closed, abandoned, and unusable.
−There was nothing to like. The hotel was completely closed, abandoned, and unusable.
Susanna
Vương quốc Anh · Gia đình · tháng 8 năm 2025
“DISGUSTING SCAM HOTEL IS NOT OPEN BUT WILL TAKE THE MONEY”
+THE HOTEL WAS SHUT ITS A SCAM
−THE HOTEL WAS SHUT AND DERELICT IT IS A SCAM DO NOT BOOK - WE HAD TO GO AND STAY ELSEWHERE BUT THEY TOOK THE MONEY IN ADVANCE ANYWAY. DO NOT BOOK!