รีวิวจากผู้ที่เคยเข้าพักโรงแรมนี้ ได้รับจากพาร์ตเนอร์ด้านโรงแรมของเรา คะแนนจากรีวิวล่าสุด 18 รีวิว
Verified traveler
ตุลาคม 2563
+No cleaning no enough food in the morning breakfast old rooms and treat you very bad
Verified traveler
สิงหาคม 2563
+Pleasant , very helpful staff . We had a lovely one night stay on the way between Rila Lakes and Sofia during the summer period . We were charmed by the interior design with a lovely wood work ( tables , chairs , fence , etc) of a recently deceased local artists .
“Great breakfast!”
+Good location, great breakfast, miserable rude staff but you cant have everything!!!!
+The hotel was close to the slopes , it was clean and reception area was quite pleasing . We arrived at around 9 pm Friday night - we had paid for three nights half board but were told there was no food that night - eventually they said we could eat but charged us extra for the meal . The food was awful . I broke my leg during the stay and returned on crutches after 24 hrs in hospital - not a single member of staff asked what had happened or helped me . In fact one woman stepped round me sitting on the hotel steps with an utter look of disdain . We booked our skis through Expedia with another hotel and reception claimed to not know where that hotel was .... it was the Alpin - right on the slopes . We needed help to send images of my CT scan to the insurance company -they told us their computer was broken and couldn’t advise us where we might find one that worked . The service was the worst I have ever come across since travelling in China in 1989 .
Sanya
ครอบครัว · กุมภาพันธ์ 2563
+Good location and value for money. Food was really good. The thing I didn’t like was there was a smell of sewage almost everywhere and they didn’t have a kettle in the room. Still, for the money we paid, it was quite good
Verified traveler
กุมภาพันธ์ 2563
“Great place in Borovets”
+The hotel location is excellent. The room is very comfortable.
Verified traveler
ครอบครัว · กุมภาพันธ์ 2563
+My review is honest based on what i saw and experienced. The hotel took our passports which i was not sure about and later found out they should only need a copy of it. However aside from this the hotel was very cheap compared with the next best thing, you get what you pay for and for the money the hotel was good.
“Borovets Ski Weekend 2020”
+The hotel is ideally positioned for skiing. It’s located close to bars and restaurants. The staff are friendly and helpful. The only slightly negative comment is that breakfast isn’t served until 8am, which makes you late the ski lifts starting at 8.30. It would be better if breakfast was at 7.30
Verified traveler
กลุ่มเพื่อน · มกราคม 2563
+Have stayed at this property before cannot understand why sometimes it gets bad reviews, the rooms are cleaned everyday, the welcome is good, the new year dinner and dance was great. The rooms are functional as you would expect, it's not the Hilton Park Lane but then again didn't pay for the Hilton Park Lane! Very good stay!!
Verified traveler
ครอบครัว · กรกฎาคม 2562
+The staff at the hotel were very professional and accommodating, but the hotel owner was disgusting. It was appalling to see how she treated her staff, basically treating them like trash. It turned out, to no one's surprise, that she is the widow of assassinated Bulgarian organized crime boss Bai Mile and had inherited the hotel from him after his demise. We felt for the staff, who were being degraded by her in front of hotel guests. This woman has no business running a hotel.