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Leanne
아일랜드 · 커플 · 2026년 10월
“Beautiful Setting and Huge Potential, but Attention to Detail and Restaurant need Serious Improvemen”
+Zoe Hora is a hotel with enormous potential, set in a stunning location in Dhërmi, Albania. The views are spectacular, the use of the existing buildings gives the property real character, and the infinity pool is a particular highlight. Our room was incredible, with a comfortable bed and a lovely balcony, and the spa was also good. Breakfast was enjoyable, and the terrace area deserves a special mention for its wonderful setting. We would absolutely recommend spending time on the terrace. The hotel staff were very helpful and professional, particularly when assisting us with our bags and parking. There are many positive aspects to Zoe Hora, and it is clear that the property has the foundations to be something truly special. There is work being done to expand, and this looks promising.
−our experience was let down by a lack of attention to detail in several areas. There was a dead plant and a broken light by the entrance to our room, no toilet roll holder, a small amount of mould in the shower, and signage around the property could be improved. These are relatively minor issues individually, but together they detract from the overall experience of a hotel of this standard. Communication and follow-through also need attention. Our towels did not arrive when requested. We were told there would be a delay, but nobody followed up or delivered them. Similarly, we requested an ironing board and were told one would be provided, but it never arrived. These are basic amenities, and it is disappointing when simple requests are acknowledged but not fulfilled. We also felt that the atmosphere around the pool in the mornings could be more professional. Seeing staff sitting around in the pool area made it feel more like a casual hangout than a well-run hotel environment. Given the quality of the setting and the standard the property appears to aspire to, a more polished approach would make a difference. Unfortunately, the restaurant was the biggest disappointment of our stay. T
Brigitte
스위스 · 커플 · 2026년 10월
“Würde gerne wiederkommen, sehr schöner Aufenthalt.”
+Gutes Morgenbuffet. Wunderschöne Anlage.
−Eine Minibar war leer. Kein gutes Licht im Bad. Keine Möglichkeit Handtücher aufzuhängen im Bad.
+Excellent breakfast , beautiful location.
Nicholas
덴마크 · 커플 · 2026년 10월
“You will not regret staying here - some of the best we have stayed at.”
+Unbelievable accomodation, so beautiful and well architected.
Melissa
네덜란드 · 커플 · 2026년 10월
“Grote teleurstelling”
+Vanaf onze balkon had we prachtig uitzicht.
−Zoe Hora - luxe op papier, teleurstelling in de praktijk Wat een tegenvaller! De gangen galmen alsof je in een parkeergarage slaapt, deuren worden zonder deurdrangers met volle overtuiging dichtgesmeten en op het complex werd tot diep in de nacht gefeest. Rustig slapen was blijkbaar geen onderdeel van het arrangement. Onze kamer leek een van de nieuwste, maar was desondanks al flink verouderd, uitgeleefd en slecht onderhouden. De televisie had een flinke barst in het scherm, de airco lekte boven het bed en de lege shampooflesjes van de vorige gasten stonden nog gezellig op de douchekop. Schoonmaak met oog voor detail was blijkbaar even gesloten. Een stoel ontbrak, maar gelukkig stond er een bijzonder laag tafeltje, zodat je gezellig op de grond kon zitten. Het balkon was volgepropt met twee ligbedden, twee stoelen en een kapotte schommelstoel. De plantenbakken op het complex fungeerden als balustrade: creatief, maar niet bepaald veilig. Veel voorzieningen waren gesloten of nog in aanbouw. Relaxzone zonder enige stoelen of ligbedden. Neem dus vooral je yoga matje mee zodat je op de grond kan zitten of liggen. Ook het personeel wist de ervaring niet te redden; vriendelijk en gastvrij
david
프랑스 · 커플 · 2026년 10월
“3 jours incroyables dans un décor magique”
+Le lieu, hôtel fondu dans la roche et le village, la disponibilité du personnel
−Quelques détails : un sac poubelle est resté 3j,
Ygerta
영국 · 혼자 · 2026년 10월
+The food was incredible and the hotel itself, loved the style and the views. Our room was beautiful and we had a small balcony that looked over the rest of the hotel.
−For the price I expected a few things to be better, for example when we arrived (hours after check in) the receptionist said they didn't have our room key and the previous guests took it. Considering we came about 3/4 hours later from check in i didn't expect this. Also the fridge wasn't cold so I kept having to ask the bar for ice for the drinks we had in our room and the air-conditioning stopped working on our second night. We notified staff and had to chase them to do something about it. Also we paid for a couples massage which was great but the spa pool itself was not as advertised on social media and the lights were flashing the whole time. It just seemed to be forgotten in the way it was left. Also on our second night there was a wedding which was obviously loud, I expected the hotel to atleast notify us of this as the music was playing late into the night. Which of course is what you would expect for a wedding but it seems they forgot to tell the rest of guests who were there. I think it's a great hotel but for the price I expected things to be abit more organised.
Maša
세르비아 · 커플 · 2026년 10월
+I loved how the staff treated us, they were very inviting and welcoming. The pool was also very beautiful and had the most amazing view.
−The only thing we didn’t like was the road to the property because Google maps don’t exactly lead the correct way in the beginning but even then it wouldn’t ever stop me from coming to visit this heaven of a place.
Eléonore
프랑스 · 커플 · 2026년 9월
“Magnifique domaine mais cela ne fait pas tout malheureusement.. beaucoup de points sont à revoir”
+La piscine Le petit déjeuner incroyable La vue L’ensemble du domaine est magnifique
−Ménage pas fait entre les nuits Mariage dans le domaine donc pas d’accès à la piscine, au restaurant et beaucoup de bruit jusqu’à tard Baignoire qui fuit La salle de bain sentait l’humidité Course au transats le matin : les clients posent leur serviette au petit matin et ne l’utilise pas Le prix des consommations excessif Dur d’accès en voiture surtout en cas de pluie Loin du centre ville
“Een geweldig en prachtig verblijf op een geweldig mooie locatie. Alles piekfijn in orde hier!”
+Geweldige locatie, geweldige kamer met alles erop en eraan en geweldig avondeten!
−N.v.t.