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Hendrikx Kalksma
네덜란드 · 가족 · 2026년 10월
4.0“Gematigd…. Hotel dat sluit tijdens je verblijf is niet wenselijk”
+Prima locatie net buiten Mastichari. Lieve medewerkers
−Wij hadden een week geboekt met mijn gezin en moeder. Op de derde dag ontvingen we een brief dat het hotel per de volgende dag dicht ging. We werden overgeplaatst naar een immens all inclusive resort aan de andere kant van het eiland. Hier kon mijn moeder niet verblijven met haar gezondheid en slecht ter been (veel te groot en niveauverschillen) en we zaten niet bij Mastichari waar deze trip om te doen was aangezien we hier vroeger altijd naartoe gingen. Uiteindelijk geld terug gekregen, zelf appartement geboekt in het dorp. Jammer want hier waren we gewoon een hele dag mee kwijt en brengt toch stress met zich mee…
Pedro Ariel Franklin
독일 · 커플 · 2026년 9월
10.0“We had a wonderful stay here, definitely recommend!”
+Facilities, location, staff, food, customer service.
Alphons
네덜란드 · 혼자 · 2026년 9월
6.0+De kamers zijn fraai uitgerust en schoon
−Het ontbijt was matig en weinig divers
“Stunning hotel with Zen atmosphere.”
+The hotel is newly refurbished and stunning. Decorated and cleaned to a high standard. The atmosphere and environment is very calming and zen. Staff went over and above to support and help us on our stay. The food was very healthy. The pool area and beach area were stunning. I loved the additional beach access and sunbed area. Sunbeds are very comfortable and clean. The views from the restaurant and pool area were stunning..
“A decent stay.”
+Very close to the beach. You can literally walk down from the property and are on the beach.
−Food quality and presentation could have been better for the money we paid for our stay.
Anja
오스트리아 · 혼자 · 2026년 6월
8.0+As a solo traveller I came here for the stunning sundown, it's "isolated" location, the private beach and wasn't disappointed. It's a lovely hotel with friendly stuff and also very family orientated. The Airplanes didn't disturb me. Although you can hear and see them from time to time while outside, I didn't recognise them inside the hotel. The hotel offers all inclusive booking and has adapted this service to the needs of their guests.
“Perfect relaxing holiday.”
+The property is well located and has different aspects that can accommodate different needs. A great pool area with pool bar, then a more classy outside lounge area with sea view and a beach area. The food also exceeded expectations. My favourite aspect of the entire trip was the people - the staff are amazing, every single staff member. I would definitely return to this property because of all of this.
−Mattresses were a bit old and soft and the snacks between meals can be improved a bit - although every time I asked for a snack for my toddler they always helped - and went above and beyond.
“Definitely not a luxury 5 star as advertised”
+The view from the restaurant. The location to the airport. Plenty activities for kids if you want that sort of thing.
−When we arrived we where given a key card to our room on the 3rd floor, went up to discover the door needed a key, on entry the tv and mini fridge wasn’t working and when having a shower the drains stuck. Complained at reception to be told a maintenance person would look into it. An hour or so later they gave us a better room on the first floor. They only had one eating area and the à la carte was only open twice a week but because we stayed only 2 nights didn’t get the chance to go. The pool area had to be accessed by walking out the front door and walking on the car park and around the side of the building unless you where on the 1st floor then it could be accessed at the bottom of the corridor. The walls in the room were very thin and you could hear the room next door talking. Sunbeds were taken with towels first thing in the morning. Pool closed at 6pm for cleaning. The food was average and there was no bar area at the bottom near the sunbeds which overlooked the sea area. You had to walk back up the hill if you wanted a drink. Drinks were on a laminated list that you could have and stopped servicing at 23.00. Pool staff were nice enough, but we had a new starter on the recepti
“Schlecht keine 5 oder 4 Sterne eher 3-4”
+Nettes Personal Sonne
−Als gehbehinderte konnte ich Strand nicht erreichbar fast unmöglich Am Pool nichts Gutes als Snack Frühstück zu wenig Sorten Käse Obst usw Vom Pool zum Restaurant sehr weite Wege Pool immer die selbe Musik Keine Möglichkeit was zu kaufen Schlecht geplantes Hotel
Willem
네덜란드 · 혼자 · 2026년 5월
8.0−Air conditioning werkte niet altijd even goed. Meer opties voor de tv zou ook fijn zijn (Netflix etc.)