이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 122개를 기준으로 한 점수예요.
+Easy convenient, safe
+Worst smell ever
+We did not get the room we booked. One of the mattresses in our room was 5 inches thick and very hard. I found a drug paraphernalia bag with crack or meth, glass pipes etc. in the chest of drawers. We brought the bag to the front desk for them to deal with and to not be accused of drug possession and use leading to legal troubles. Someone's personal items were still in closet and dressing table and are still there now as I write this. The tv remote had to be replaced. There was no remote for the climate control. Our check in host worked very hard and was able to get the remotes for us and in woorking order. She was very pleasant and accommodating. We had to go into the stairwell to use internet from one of the other rooms on our floor. We were patient the next day hoping the hotel would fix things for us thinking it was busy because it's the weekend. They did not. Sunday morning we asked to be moved to the room we booked but they declined. There are 3 rooms per floor and 8 floors in Hanoi Shining Hotel. We were informed by another host 1 room on each floor was like ours. They could not change our room because they were booked by someone else. We watched many guests check out on Sun
+Clean...good amenities in room..
+空港に近いので送迎も安く済みます。また利用したいです。
+Great value! Good place to stay in proximity of the airport. It has a nice garden on the rooftop and a restaurant within the building where you can order breakfast - with good coffee!
+対応もお部屋の案内もすごくよかったです。お部屋も綺麗でよく寝れました
Marmalade2004
커플 · 2024년 11월
“Awful hotel even for 1 night.”
+Absolutely awful hotel, one of the worst I have ever stayed in. all the money is spent on reception leaving the rooms in a terrible condition. Our room was advertised as having a window, the window looked into the hallway. The bedding had bog bones and kennels on it, it was dog bedding. the shower is over the toilet and leaks so it drips on you when you use the toilet. The bathroom stunk of raw sewage. Every cupboard had padlocks on and signs saying 'staff steal, don't leave belongings'. We stayed for 1 night as we had an early flight to catch, worse idea ever. Bin bags littered the outside entrance. They had a live band directly under the rooms that played all night and into the early hours so nobody slept, apparently this is on every night. The room was dirty, bedding had blood on it as well as dirt. Bathroom was rotten. Stay somewhere else!
“ありがとうございました。”
+飛行機の到着が遅れ、ホテルに到着したのが25時過ぎましたがフロントにスタッフがおり、スムーズにチェックインが出来ました。 海外旅行は2回目、初めてのカンボジア、英語はほぼ話せません。 1泊でしたが快適に過ごせました。
+I got a room smell of cigarettes smell the whole duration of my stay. I need a non smoking room !