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+Rooms were clean but could use updating.
+No water pressure. It literally took fifteen or twenty minutes to get the shampoo out of our hair and the rooms were extremely outdated.The grounds are beautiful and the lobby is nice but if you notice, their advertisements don't include very many pictures of the rooms and for good reason.
+This hotel is out dated and so so.
+We were there two nights. Primary purpose was to have a private family meeting. Doug Stone recommended Cafe 56. We conducted our meeting there at 3 pm after it closed. It was the perfect setting - comfortable, lots of light and private. We enjoyed our stay there and will recommend to others. Only negative was parking was limited and a bit inconvenient. Staff was friendly, grounds were beautiful. It seems like the transition from conference center to hotel is still taking place. We saw new signage going up. Elevators need upgrading. There are very few and existing ones are very slow. Looking forward to seeing more upgrades.
+Shower head was broken. No ice boucket or refrigerator in the room. Staff was miserable.
“Needs updating and better beds”
+The facility outside is beautiful. The Village area has much more updated and aesthetically pleasing accommodations complete with pretty string lighting outside, fire pits, and a small game room. We were in Crofton Hall though. The room numbers are odd - walking through B rooms to get to A on the same floor and having to take specific elevators even though there’s so many. The beds were horrible. It was like sleeping on cardboard and I had to constantly switch positions so my sciatica wouldn’t flare up. The room was clean except there was water damage on a ceiling tile right where you walk in and you could see black mold forming. The cold faucet leaked when the hot faucet was turned on. Overall it was fine for what we needed but expensive to sleep in such a mediocre bed.
+ey
“Appears fancy but very lacking once you get inside”
+Amenities were very lacking; there's no fridge or microwave in the rooms, and the floor we were on didn't even have a kitchenette (no card access to the ones on other floors) so there wasn't anywhere we could access these. Even cheap chain hotels have a fridge and microwave in every room, so this place is falling behind the modern standard. Water pressure in our shower was basically zero, felt like a gentle trickle. Definitely not want we wanted when trying to clean up after a long day of walking outdoors. Two of the towels in the bathrooms had large stains on them as well. Definitely feels like this place is an event center first, with very little focus on the actual hotel accommodations.
+Beautiful place!
+Great place to stay. Wish there were more amenities like room service