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“The people at the address were most helpful, but stressed that the fault was with Booking.com.”
−They were no longer taking bookings and should have been removed from Booking.com. This seams to be an error of Booking.com. I had to make other arrangements on the spot because I had already travelled, from Devon, to the accommodation!!!! I had travelled down for a funeral the following day. I will be requiring a full refund and possibly compensation for the added expense and the stress it caused me.
Mario
이탈리아 · 혼자 · 2026년 7월
+Non ho soggiornato poiché mi è arrivata disdetta 12 ore prima del volo....colpa di chi!?? Una vergogna.
−Organizzazione assente ...
“Waste of time, and energy”
+Nothing
−Never opened the door, so didn’t get to stay!
“Exceptional”
Brindle
영국 · 혼자 · 2025년 1월
“Didn't”
+Nothing
−Everything
Karamjeet
영국 · 혼자 · 2024년 12월
“Very good”
“All in all OK but must know guest is due”
+Very near Carshalton center
−They didn't know i was coming until computer was checked
“If you are on a tight budget and just want a roof over your head and a bed then this place is fine.”
+One of the best things about this place is the off-road parking on the private drive. It's in walking distance from local shops and not too far from a few churches. When I arrived, Kate welcomed me by name and showed me round. She used few words but it was clear what she was saying. The stairs and bathroom have lights operated by movement, and these were useful. The bedroom door locks and has a modesty sheet over the otherwise transparent door. The bed is comfortable (although the pillows are too flat).
−The accommodation is very basic. You have access to the family kitchen and living room but I did not make use of these myself. The bathroom and toilet are shared with the family. The toilet is separate from the bathroom and has no wash basin, meaning that if you need the loo then you need both the toilet and the bathroom. I found the bathroom engaged on three occasions when I wanted it, including at 4am when it sounded like someone was having a shower! Sticking with the bathroom, although the light does work, the switch is temperamental and sometimes you might need to pull it several times to get the light to remain on. The window is always left open, regardless of how cold or windy it is. I discovered on the last day that the bolt on the door is broken so unless you pull it all the way across you could get a nasty shock when a gust of wind blows the door wide open! As for the shower, Kate pointed out to me the standalone unit in the corner but when I came to use it I found it didn't work at all. There was an alternative over the bath, although the bath itself was uninviting with a large tuft of hair left inside it. The bedroom is spartan, to say the least. When I was first shown i
Orhan
네덜란드 · 출장 · 2024년 11월
“Bad”
+I need urgently contact with Booking.com. I was shocked to see that on the same day while I was in plain. I got a late message that my reservation via you was declined. I have paid via internet banking. It was a very bad experience. They cleaned the room from garbage in front of me ... :( said no room, but we can make ... the women said that she wanted to marry me. I run away ! I called my son in Birmingham, who said to come to his house. So I was frozen and terribly traumatised what i experienced. Please reimburse me! I need that money back. I'm very surprised and shocked that Booking.com can have such accommodation... pls answer me at galjus@gmail.com Thank you for understanding. I'm woth full legal responsibility declare i didn't use that Rose Cottage! Looking forward to your answer Orhan Galjus
−All was too bad.
“Exceptional”
+Clean bed, clean towel, clean rooms and facilities, good shower, lock on bedroom door. flexible check-in kind people.