이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
Julieanne
영국 · 친구들과 · 2026년 11월
“Disappointing”
+The hotel was fairly close to Coventry city centre and to the M42/M5
−The outside disabled ramp was covered in litter. The room had no shower seat and the beds were so high that I had to be helped on and off - not ideal for a wheelchair user. The restaurant menu was extremely expensive for the poor choice, lack of vegetarian options and portion size. My daughter ended up with chips with grated cheese for which we were charged £12!! The restaurant staff were totally disinterested and unhelpful to the point of rudeness. The receptionist gave me a dirty look because I couldn’t operate the self check in and she had to assist us. The music throughout the downstairs area was so loud that normal conversation was impossible.
Humberto
영국 · 커플 · 2026년 11월
“Could be much better”
+Location, the restaurant and the pool
−Stay for 2 nights with my other half but for both days they just left towels for 1person and the hotel text messages don't work. It's no Water pressure for a decent shower or the use off the sink and the sink it's to high, the mattress needs to be replaced the mattress top it's not enough and the pillows are very poor.
Cameron
영국 · 커플 · 2026년 10월
+Great coffee machine in room!
−Long walk and lots of stairs to get to room
+Excellent, very helpful and friendly staff, as opposed to booking.com being inaccessible and unhelpful.
−Not a criticism of this hotel, but something that is an ongoing problem with accessibility for wheelchair users and their carers. Heavy doors that try to slam shut as you are trying to go through them are really not accessible.
Biggins
영국 · 커플 · 2026년 10월
+Convenience location
−Was expecting more of a variety at breakfast
+Breakfast was excellent and dinners were good. Enjoyed the darts while i was there.
−Didn't realise you had to pay for parking as i never last time i was there.
Fritzen
스위스 · 가족 · 2026년 10월
+Breakfast buffet was not appealing, but I do like the bar especially the convenience.
Rebecca
영국 · 혼자 · 2026년 10월
“It was not good”
+The room needed to be more cleaner specially the mirror in the bedroom is was not cleaned at all
−The hotel was dirty from the entrance right through to the floor where my room was located. Glasses of drinks were left outside of rooms not acceptable.
Joanne
영국 · 커플 · 2026년 10월
“Nice and relaxing”
+Facilities, location, size of the rooms,
−The rooms didn’t have much natural light, in the day time, and also it was pretty dark even with the lights on.
“A bit frustrated”
+The staff were extremely helpful and approachable
−There was no milk in my room, and despite making a couple of phone calls, I was asked to go back to reception. This was quite a long walk, I was tired and really wanted to settle in with a cup of tea! The TV needs instructions, because I had to ask for help. There was a button around the back of the TV which I needed to toggle - how would anyone know this? Again, I had to leave my room to get help. The staff member was great but these events really didn't help me to enjoy my stay. The check-in was ok but pretty technical; why can't we have one to one interaction to get checked in?