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“Excellent stay and excellent value for money”
+Easy to access
−Nothing
Kirsty
영국 · 가족 · 2026년 11월
10.0“great customer service, big comfy rooms,quiet”
+Brilliant customer service - both on check in and leaving. Big rooms & comfy beds. quiet
carolyn
영국 · 가족 · 2026년 11월
9.0“Very pleasant stay, although improvements could be made with the breakfast.”
+The breakfast was average. Unfortunately there were no plates on the serving hatch and a number of the hot breakfast elements were empty. Took quite some time to be seated and there didn't seem to be enough staff to clean tables and restock food and beverages.
−Please see above.
“Ok for one night if needing somewhere to stay close and reasonably priced to e.g. Ascot racecourse”
+Did not have breakfast So cannot comment on the food. Easy to find.
−The checking in procedure was difficult and required a member of staff to assist me. Waiting more than half an hour to be served drinks in the bar is not good service. Another guest at the bar was also dissatisfied with the service. The shower was very weak.
Matthew
영국 · 커플 · 2026년 11월
6.0“Average”
+Location, easy check in/check out and parking onsite
−The rooms need a refurbishment, Room 332 has a mould issue around the window seal which lead to a musky smell in the room
danton
영국 · 커플 · 2026년 11월
8.0+Staff were exceptionally friendly and ready to help
−Nothing.. was all good
Kathryn
영국 · 커플 · 2026년 10월
3.0“Comfortable, but disappointed”
+Comfortable bed, large room
−Paying for parking. Had to pay for breakfast as we’d slept through the allotted time.
Lizzie
영국 · 가족 · 2026년 10월
6.0“Ok for adults, but wouldn't stay again”
+Good location, breakfast and pool
−Extractor fan not working in bathroom, lumpy old pillows, 2 cups provided in a room made for 4 people. We booked a family room, the room was positioned directly above the gym and it felt like we were above a pub with the fitness classes going on until 10pm with loud bassy music. We couldn't swap rooms as the hotel was fully booked. Carpark was an additional charge, we found condom wrappers by our car the next morning. Grim.
Christina
영국 · 혼자 · 2026년 10월
3.0“Definitely won't be using Village Hotels in the future”
+Free parking
−I had prepaid dinner, but when I arrived at the dining area was told that it was full and would have to return at 20:00 Food, mediocre at best, not value for money, poor choice for dinner, and when I ordered the steak and chips (which was the special for Wednesday) at 19:00, it had run out. The other choices were not at all appealing to me. My room smelt and was noisy from the air conditioning outlets. The sink and shower did not drain and therefore the bathroom flooded into the bedroom area The corridors also smelt (rather funky TBH)
Carolynne
영국 · 커플 · 2026년 10월
10.0+Room was more than adequate for one night. Bed was really comfy. The cleanliness was a very high standard. The restaurant was a good size that caters for everyone. The food was exceptional. Checkout was quick and easy.
−We weren't there long enough to find any faults.