이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 66개를 기준으로 한 점수예요.
Maria
불가리아 · 가족 · 2026년 10월
−Стаята ,която ни бяха дали за двама възрастни и две деца, беше ужасно малка. Едното дете спа на походно легло, което беше изключително неудобно. Сутрин чистачките тряскаха врати.
Radina
불가리아 · 가족 · 2026년 9월
“Lovely family holiday home”
+Very attentive host, the room had everything we need - was clean and comfy. We requested a cot and it was set up when we arrived. There is a dedicated parking inside the villa which was great to keep the car cool. Great view from the balcony:)
−There is no elevator in the villa so going up and down with a baby is a bit tricky. Breakfast was nice although basic and the same every day.
“Great location and complex, but sadly poorly managed and maintained”
+We stayed at Villa EM for two summers in a row. We loved our first experience so much that we returned in August 2026. Unfortunately, this time we were disappointed, especially with the management and cleanliness. Main issues were: No hot water - On our first day, there was no hot water when we returned from the beach. The lady who came to help initially accused us of lying only to find that the boiler had been completely drained for the entire house. The same thing happened again on our third night after dinner this time. Poor cleanliness: At check-in, there was hair and sand left in the bathroom from the previous guests. The room in general was poorly maintained, with old bedding, stains on the walls and furniture, etc. No housekeeping: During our 5-day stay, the room was never cleaned and the bedding was never changed. We were only given new towels each day. The trampoline in the children's area was out of service. The management's attitude felt dismissive and unprofessional, with very little effort to address problems or make guests feel welcome. I hope this will change.
Angel
불가리아 · 혼자 · 2025년 8월
+The pool, the garden.
−It's somewhat confusing how to get to the garage as well as the reception. Some signs and directions will be appreciated.
Kameliya
독일 · 가족 · 2025년 8월
“Чудно!”
+Чудно място! За деца е идеално, има площадка, басейн, игрище, батут, поляна за игра, плажовете са наблизо, има закуска, има какво да се хапне и на обяд, ако не ви се разхожда до селото (въпреки че най-близкият ресторант е на не повече 5 мин).
−Бяхме едва за 2 дни. :(
Evgeniya
불가리아 · 가족 · 2025년 7월
“Superb”
Ilia
불가리아 · 친구들과 · 2025년 7월
“Exceptional”
Krasimira
미국 · 가족 · 2025년 7월
“I love the room, the pool, the people was very nice and considerate”
+The breakfast was very good. It is available
−No elevators, a lot stairs. The round to the property was bad like all streets in Lozenets
“Exceptional”
+We went there second year in a row and was lovely as it was the first time. Great place for vacation.
Iliqna
불가리아 · 가족 · 2025년 7월
“Exceptional”