이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 72개를 기준으로 한 점수예요.
“They cheat”
−The receptionist decided to charge me more than it was listed in my reservation. It was very disrespectful. The lady was kind unfriendly and rude. The difference between prices was not big. However what matters is respect and rudeness.
+Swimmingpool Restaurant
ARIADNI
그리스 · 가족 · 2026년 7월
+Facilities were well established, atmosphere was nice, Breakfast and dinner at the restaurant was satisfactory. Personnel really great and trying to be of assistance
−Hot water was not available at the time needed..we had to let water running at least 30 min. A waste of water.... Room service was coming unexpectedly even in the afternoon..I understand the need to be of assistance but this was annoying. I had to place DO NOT DISTURB on the door and of course lock it from inside For breakfast, one needs to wait at least 15 min to be served. Sometimes it was self-service and sometimes not. At least they could have tea and coffee ready
+The scenery is very beautiful and well maintained.
−The door locks need to be upgraded.
ALBERT
남아프리카 · 혼자 · 2026년 6월
“In urgent need of maintenance, especially the entire HVAC system”
+Staff try their best. Cleaning staff very friendly.
−Shower water terrible. Sometimes tap have to run 1 hour before warm water comes out. Extremely wasteful in a water scarce world. Gym music too loud, can't work in room due to this early morning noise. Aircon does not work. Wi-Fi is terrible in the rooms.
+OH VERY LITTLE AND SERVICE REALLY WANTING. NO VARIETY OF BREAKFAST
−CLEAN THE ROOM AND BEDDINGS I WAS TOLD I CANT A MEAL CANT BE PREPARED FOR ME
+The staff are the best,the location is great.
−The shower in the bathtub is a bad idea,its risky
“Terrible”
+The pool
−Broken A/C unit, No TV channels, Drama and noise until the police showed up and removed someone, Yelling and slamming doors after midnight, No food in the restaurant.
ALBERT
남아프리카 · 혼자 · 2025년 11월
“Are you tired of comfort, Wifi, hot showers, A/C, and quiet? Then Utalii is the place for you!”
+Staff is very friendly and try their best
−Property has not been maintained - beds, towels, cushions, staff uniforms, curtains, carpets - all seem to come from the 70's and haven't changed. Aircon doesn't work. Cold showers. Low water pressure. Shower door broken. 2 water bottles for a week stay. Towels old. Smell of burned plastic outside. Gym music noise measured at 80 dB. WiFi is terrible. Check out takes 17 min. TV doesn't work.
Nassem
이집트 · 가족 · 2025년 6월
“Very good”