이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
Johanna
오스트레일리아 · 커플 · 2026년 10월
“A series of avoidable maintenance issues ruined our stay. We were initially sent an incorrect access code, and upon arri”
+Very pretty room. Decent shower pressure.
−A series of avoidable maintenance issues ruined our stay. We were initially sent an incorrect access code, and upon arrival, our room's door pinpad was completely broken,forcing us to rely on reception to let us in every single time. The kettle in the room was also broken. Poor quality control made this a very disappointing experience.
Georgia
오스트레일리아 · 친구들과 · 2026년 10월
“Great place to stay in the heart of Richmond, perfect for anyone needing to be near The Epworth”
+The property was clean and fresh and very comfortable. Fantastic location right next door to the Epworth hospital. It was also very safe and secure and surprisingly quiet
Kylie Zrna
오스트레일리아 · 혼자 · 2026년 10월
+Good size room with comfortable bed. Perfect for access to the Epworth Hospital. Cafe downstairs!
−The rooms should be accessible in a power outage. The digital keyless entry is great unless the power goes out.
Rodney
오스트레일리아 · 커플 · 2026년 10월
“No excuse for ongoig maintenance issue.”
−No hot water on one day. I was informed that this is an ongoing problem
Bill Foot
오스트레일리아 · 커플 · 2026년 10월
“Very very disappointing”
+Nothing
−The room was on a main road and extremely noisy. The bed may as well have been on the footpath. I could not sleep. On Saturday morning there was no hot water so a cold shower (after being in hospital). No staff anywhere. Completely impersonal. I have been ripped off with the cost and would not recommend this hotel to anyone.
Gianni
오스트레일리아 · 커플 · 2026년 10월
+Location, apartment layout
−Told we may or may not be able to store bags prior to check in and was suggested to use a luggage storage company, the closest location was over 1km away. Cleaning could be improved , pieces of dog food on floor, tooth floss in sink, a LOT of dust on bed headboard.
Suzanne
오스트레일리아 · 혼자 · 2026년 10월
+Great location, quiet, good size, modern
Ben
오스트레일리아 · 혼자 · 2026년 10월
“Good”
+Looked nice
−No hot water on the first day
Peng
오스트레일리아 · 혼자 · 2026년 10월
+The cleaness and facilities provided of the apartment.
−Not applicable
Benita
오스트레일리아 · 혼자 · 2026년 10월
“Such a poor experience with very unhelpful staff. I would like a full refund.”
+I was provided a door code that didn’t work!
−The entire hotel experience was very disappointing. I had contacted the hotel ahead of time to organise a cot for my baby to be set up in the room. I confirmed this would come with a mattress and fitted sheet. They charged me an additional fee for this which I’ve never had with a hotel before. I also asked for the queen bed to be split into 2 singles. On arrival they hadn’t provided a cot of split the beds. When they finally brought the cot, they handed it to me without a mattress or sheet and then said they couldn’t provide those. I ended up having to go and get a cot for my baby. The door to the bedroom was broken which meant my baby didn’t sleep well as she could see all light and hear all sound in the apartment. Furthermore; I was told after I had booked that there was construction at the location which was noisy and then the hot water system broke.