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Verified traveler
가족 · 2019년 8월
+i like the location, friendly staff. It’s clean. I suggest adding electrical outlets in the upper level. We didn’t have warm water for shower.
Verified traveler
2018년 8월
+It was our first time to stay at Uptown Condotel and it was a good experience. The room was clean and spacious. Service was great.
“An unpleasant experience.”
+A great place if you like mice in your overpriced room! Their online prices are cheaper than their walkin rates, so I had to book a room online in their lobby. Staff unfriendly. I rented a suite and they charged extra to makeup the sofa bed. Had to move the refrigerator and plug it in myself. Aircon in a strange position and you can't hear if it's accepting commands from the remote. And the mice. Beakfast was a joke. In a cafeteria-syle room, there was no creamer for the coffee ("sorry, out of stock"). I ordered the only non-Filipino dish of the 6 on the menu (all the other were the usual rice, egg and some type of meat) , French toast with butter and jelly. When it arrived, no jelly ("sorry, sir, out of stock"). There is a supermarket a few blocks away and the in-house independent coffee shop had creamer. Stay there only if you have money to burn for a second-rate place (I paid 56USD for a double) and you have business in the area. Downtown is far away.
“Does not have everything advertised but still good”
+Kind and helpful staff. Items on breakfast menu not always available, varies day to day. WiFi was down 3 out of 7 days when I was there, for the full day. Location is relatively quiet, which I liked. Advertised with bidet but upon checking with counter staff, no rooms have bidet. The room is big and spacious, bed is incredibly comfortable. I would consider staying there again, it has been a pleasant stay overall.
“New Year’s Eve”
+We had fun on New Year’s Eve there with the whole family.
+Staff was nice but bed and furniture were uncomfortable. Location was away from downtown but in a nice and quiet area
Verified traveler
2017년 9월
+A nice quite place with friendly staff
“Ok for a night.”
+Many technical difficulties. Furnishings missing. Appliances missing. Just not ready.
“A non smoking hotel”
+The lobby very impressive. My room was on the 2nd floor. I am a walker so I did not know that the elevator was out of service.my sister who has disability was not able to visit me due to the non existent elevator. The room smelled cigarette. I complained as I booked a non smoking room. The receptionist Ella told me that all rooms are non smoking. So clearly the housekeeping did not report the incident. Ella was so gracious n moved me to another room. The bed was on the loft so if you have a heavy luggage or has disability or elderly, it will be difficult to go up n down the stairs. The room is clean n has a kitchenette and a pull away bed which is a plus. The price is affordable. So I might give this hotel a chance the next time a visit Cagayan de Oro City.
+I enjoyed my stay! The staff are courteous and helpful.