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+The property manager went up and above to get our reservation right and straightened out was really nice
−Pool wasn't open, mix up on initial reservation, not the cleanest room when we arrived
+It was quiet and clean. The pool was very nice
−Breakfast could have been better
Marcia
미국 · 혼자 · 2026년 10월
“Compared to our other stays at Twelve Oaks I was disappointed.”
+Breakfast was very skimpy. It was 15 minutes late being ready on the day of our departure. The bed was comfortable. The toilet was made for a child. The ice machine was broken the whole time. I hade to go to the office for a power strip to plug up the refrigerator.
−Breakfast could have been better. The biscuits were hard and there was very little gravy every morning.
+I like the location it was close to everything. It was a good value.
April
미국 · 친구들과 · 2026년 10월
+The lady that checked us in on Friday was amazing. The room was clean and comfortable..
−The lady that was there Saturday morning was not very friendly and didn't act like she enjoyed her job much. Breakfast could have been better to add a waffle maker for people with kiddos and maybe some form of meat . The lady didn't keep it stocked well either. And seemed upset when you let her know something was out.
Sherri
미국 · 커플 · 2026년 10월
+Quiet
−No smoking
“Excellent night’s stay”
+The receptionist Brina that checked us in was amazing. We are disabled and she accommodated us in a ground floor room. She was very efficient and friendly. Our room was very clean and comfortable. The breakfast was convenient and adequate. Thank you.
Jd and Martha
미국 · 커플 · 2026년 10월
“We’ll be back”
+Cleanliness , quiet
−Not much of anything everything and everybody was nice
Debbie
미국 · 커플 · 2026년 10월
“I would never stay at this hotel again, mostly due to the attitude of the manager.”
+Cleaning of room was good. Towels were restocked completely daily.
−Where do I begin. We were asked on booking.com if we would like an earlier check-in to which I chose from 2P to 3P. I got a response from booking.com. That 12 Oaks Inn hotel had confirmed our check-in for 2 o’clock. Upon arriving at five after two we were told by the person behind the counter, which happened to be the manager that there were no check ins until 3 o’clock. When I went to tell her that it was confirmed by the hotel that we could check in at two she gave a smoky look and commented that there would be no check ins before 3 o’clock. My husband and I left and came back at 3 PM upon arriving there was someone different behind the counter because the manager was out on her smoke break. The lady at the counter when I went to explain to her how rude the other lady was not knowing she was the manager at the time told me she was sorry and that it was only her third day working there. The manager walked back into the hotel lounge and I was going to show her where it was confirmed. She refused to look. She told me she had 120 rooms that her housekeeping had to clean before 3 o’clock, so there were no check ins before three. I told her I understood I worked at a nursing home. She
Brandon
미국 · 친구들과 · 2026년 10월
−There was a hole in the bathtub, we got moved to another room after 2 day stay found an adult bed bug on one of the mattresses as well. Never use to have issues with this hotel but has gone down hill recently. Rooms need a major remodel things are falling aoart.