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Verified traveler
2020년 8월
+The bar and restautant both closed, not advertised on booking. No turndown service on any day, no wifi, one member of staff. The one member of staff on duty was smoking weed on the front step of the hotel... so great service
“unhappy guests”
+We had a room in the courtyard and it was very dated. No t.v remote, the bulb in the lamp was broken and no heating. I reported this and managed to get the heating on but then was no hot water. The room was not aired and smelt very damp. Beds were old and uncomfortable
RichardS8588
출장 · 2020년 6월
“Poor”
+Out of date milk with no apology or offer to rectify...had to call reception again for milk still not received...no TV channels work neither does remote...door lock is hanging on for dear life...the room dustier than a chimney sweeps overalls...dirty socks down side of bed and dirty towel...shocking place..no excuse had 3 months to get this place clean
+Ideal for my overnight stay.
Verified traveler
2020년 2월
+Well run hotel with friendly staff
Shefftraveller2014
영국 · 출장 · 2020년 1월
“Dated but immaculate and comfortable”
+A little difficult to find even with the satnav, however it was in a very quiet neighbourhood, may be different on home match days being next to the football ground. There was no one on reception to meet me and I had to phone the contact number, as the bell in reception was linked to the receptionist, however the response. The owner booked me and upgraded me to the Tydfil suite. A very spacious, and comfortable room, the rooms décor is a little dated but both the room and bathroom were immaculate. Good breakfast, (well worth £6). Definitely will stay there again when in Merthyr on business.
“Christmas Ishtar out”
+Being a regular for meals for special occasions for over 40 yrs and have booked the Saturday before Christmas for many years we were dismayed to turn up tonight to be told 2200 hrs stop tap. We accepted this but at 2115 hrs to be told last orders, was totally unacceptable. End of an era from now on we will take our custom elsewhere
MatiJanko
영국 · 출장 · 2019년 11월
“Simple hotel for few nights”
+Hotel is clean and staff is nice, building is quite old there is no lift in hotel, food is nothing special but it is not bad, good for few nights when travelling for business however I wouldn’t recommend that place for longer stay or family visit.
Verified traveler
친구들과 · 2019년 11월
+Friendly staff , close proximity to our destination, Merthyr Town FC .
“Needs an upgrade”
+Nice people but hotel rooms need updating very dated. My room had a lever broken on the window and skylight window in bathroom was very dirty so needsa clean also bathroom light didnt work.