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“There wasn't one”
+I didn't get to stay because they double booked and were unhelpful about the situation.
−The communication from staff and the lack of advice and help once it was clear they had booked out the rooms yet my booking still went through on booking.com
“Lovely night in a lovely place”
+Lovely big room, very comfy bed and perfect location
−Bedroom was freezing and smelt strongly of cigarettes
“Disappointed”
+Nothing
−The room had a dirty carpet, the bed was very uncomfortable, I was not able to use the tv as I was not given a code for the Wi-Fi One of the window locks was broken so not able to open it There was a part used soap stuck to the shower unit Very disappointed that there was no breakfast included in the price I would not pay that much for that type of room again, I would not stay here again
Fiona
아일랜드 · 가족 · 2025년 9월
1.0+Location
−Everything- horrendous Manager didn't honour refund as promised by ataff on leaving
Savannah
영국 · 친구들과 · 2025년 9월
10.0“Very enjoyable and memorable in good way”
+Whole stay was great staff were friendly and informative went out of their way to help even though new to management, cook was exceptional went above and beyond and food was wonderful
Lindsay
영국 · 가족 · 2025년 8월
10.0“Great value for money.”
+Friendly staff (Sarah). My children liked watching the trains go past. Room was very big and spacious.
−Needs cleaning properly but I know they are on with this as the place has just recently changed hands. Some mould on the ceiling in the bathroom. I do feel with how big the room was maybe a toilet and shower could be added into the corner? Just so that you don’t have to share a communal bathroom.
“My york stay”
+It was clean and tidy
−No tv they didn't give us the Internet code Parking was right where the smoking area was so worried about the safety of our car
David
영국 · 친구들과 · 2025년 7월
2.0+The water in the Shower trickled out , couldn't get a steady temperature, Toilet's kept over flowing reported not fixed. Advertised food and meals on website, but no food available Fire escape was used for smoking area empty bottles and rubbish everywhere
“Exceptional”
Matthew
영국 · 친구들과 · 2025년 6월
4.0“Poor bathroom facilities. Comfy bed. Friendly staff”
+Location.
−Mouldy ceiling in bathroom. One of 2 bathrooms had no light. Shower was either scalding or cold.