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“Unreal Location, lovely hotel full of charm”
+Location
−Small Rooms and poor sound insulation
“Fantastic stay, really lovely hotel”
+The rooms, facilities, friendly staff, location
−Option to order a smaller breakfast.
“Disappointing”
+The view from our room was spectacular
−We had booked for a spa/fitness break and were very disappointed with the facilities: Gym - it was only on arrival we discovered that the gym was booked up for classes at the times we wanted to use it. Sauna - was ok when we checked in at 4pm, but the following morning, over an hour after it had opened it was cold, when I spoke to the reception staff I was informed that it was 65 degrees and the legal limit was 70, which I have never heard at any other hotel in the UK, where 80 degrees is the minimum I have experienced
“Had a lovely time of our own making. Reception staff were absent and oblivious to guests”
+Gorgeous location
−Terrible decor. Dining room was the most depressing dismal decor I have ever seen. So glad we didn’t book breakfast as I wouldn’t have eaten there
Robinson
아랍에미리트 · 혼자 · 2026년 8월
+Very friendly staff in Bistro
−They might be the best in Woolacombe but by international standards they are only OK
“Stayed at the hotel a couple of times before and we are still coming back. Perfect little break”
+Did not have breakfast. Location is fab. Bed very comfortable
−A hand shower needed as well as a rain shower. Wardrobe for longer items, such as dresses and trousers. Had a dusty smell in bathroom at times but it was very clean regardless
“Not good value for money - avoid a room at the rear of this hotel when it's hot!!!”
+Facilities are good.
−Our first room (212) was overpowered by the smell of fried food. After complaining, we were eventually moved 3 rooms along to another room, which was better but, as with all rooms at the back of this hotel, overlook the kitchen and suffer from smells emitted by very noisy extractor which is always on. As there was no air conditioning, the windows had to be open to keep cool. We were woken at 4am by numerous unanswered phone calls in the kitchen area then again at 6am with clanking from the kitchen, accompanied by food smells again. This was not what we expected from a £270 room, 4* hotel. Management listened to our concerns but came across as being indifferent, so assume this must be a regular complaint. In addition, there was no bar service in the outside pool even on a very hot day - you had to trudge across the carpark to the bar. The staff were functional but seemed lacked the passion that you often feel with similar hotels. We also though £50 for 2 x breakfast was excessive.
“Beautiful hotel with lots to do”
+Amenities. Staff.
−Lack of air conditioning
“Good location. Pricey and some rooms unbearably hot.”
+Location and staff
−Our bedroom was like a furnace
“A delight”
+Lovely dinner
−The bartenders were inefficient and slow. We sat on the patio waiting to have service, but when no one came, my husband walked up to the bar and ordered there. Would have loved to have been upgraded to an ocean view. It was not crowded the day we arrived