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“Clean and comfortable for over night stay on road trip. Close to grandfather Mountain. Good food and drinks on location.”
William
미국 · 커플 · 2026년 10월
“Beautiful location., Quaint lodging”
+Always love the location and ease of check-in. Rooms are very well appointed and renovated. Bed very comfy
−NO HEAT. The wall heat had no power. There was an A/C window unit in, so I'm pretty sure the facility knew the wall unit did not work. And our room was the only one with a window A/C. It was 40 degrees by the time we got to the motel. Also, the bathroom sink would not drain. It was full of water when we arrived. We tried to work with it, but nothing.
“Great Vibes, Live Music & Friendly Faces,We’ll Be Back!”
+This is my second time staying at the Pineola, once as a solo female traveler and this time with my fiancé. We arrived in time for trivia in the Taproom, which was a blast. The next night we watched the live band play on the deck, we even made new friends. The coffee truck on site was perfect to grab a quick breakfast in the morning. The staff, and all the guests, were super friendly, and check in/out was a breeze. We’ll definitely be back!
Jarinet
미국 · 가족 · 2026년 10월
“Fue Una bonita experiencia y muy bonito el lugar y muy amplio”
+Muy bonito
“We always love our stays here...”
+We have stayed here on an off for years, It is one of our favorite places- It was especially nice this time with a bluegrass band, beautiful day and just relaxing on their deck with a drink. We will continue to come back when we are near there!
−The check in- we got there about 30 minutes early and tried to check in, but the only person was the bartender and she told us we would get a code to get into our room. We never got one- not sure if that system is working or not. We hated to bother her again, since she was slammed.
+Very pleased with our room. Exceeded our expectations. Great value.
−Text communication was helpful and responsive. Amenities great
“Wonderful property, beautiful surroundings and the staff was great!”
+The Pineola was a beautifully landscaped log like hotel. The rooms were very generous in size and the area was quiet and beautiful. Lots of nature all around and very well cared for property. We will definitely be coming back and maybe try a cabin next time.
+Location. Room decent size. Had mictowave, fridge. Little coffee maker. Bed was comfortable .Quick to respond through text for any questions we had
−We were not aware that there is no office to check in, the text they sent went to spam so I didn't get the check in instructions but once I called we were able to get into room.
mitchellej2021
친구들과 · 2026년 6월
“Never Again”
+I made reservations in April for 2 rooms for 3 nights. I specified that they must be downstairs because of disabilities and they must be far away from the karaoke and music because that surprise kept me awake last year. When we arrived only one room complied with my specifications and the other one was upstairs and the closest one to the music. The man and woman at check-in insisted that they had nothing to do with reservations and since they were fully booked, they could do nothing to rectify the situation. They gave us a number to call for reservation and the recording said to leave a message. We had traveled from Georgia to attend the Roan Mountain Craft Fair as we have done for probably 20 years. There are no other motels in the area and we had no choice but to stay. The price of this disaster was $787 for 3 nights plus $76 for "refund protection".
“Great location and vibes. I would definitely stay again”
+The taproom was comfortable and spacious for groups.
−The smell within the room itself.