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Mustafa
영국 · 커플 · 2026년 7월
10.0“It was a nice experience”
+Not bad
−No one was at reception
Lindsay
영국 · 커플 · 2026년 7월
1.0“Terrible stay! Felt like I had bugs climbing all over me constantly itching very very unclean”
+Absolutely nothing
−The smell of mould, dirty bath, toilet, wallpaper hanging off dusty dirty pipework, hadn’t been cleaned 😳
+Nothing- we couldn’t stay
−The room, the location, the lack of staff, the smell
Brookfield
영국 · 혼자 · 2026년 6월
10.0+Simple, Basic but clean. Perfect for a bed for the night.
−Only problem was that the bathroom door didn't close in room 6
“Never go there”
+Just location is ok
−No staff People smoking inside Too much noise Very dirty bed sheets
“Avoid at all costs.”
+Nothing - apart from it being close to the venue we were attending.
−Arrived at 6pm to find the front door locked and reception closed. I called three times - no answer; no divert to a manned number. I waited outside for ages until a carer from the dementia facility kindly let me in as she was leaving. Turns out, my door access code was sitting in an envelope at reception. Genius! Because obviously, emailing it beforehand would’ve been far too convenient. The external lobby I had to wait in? Eau de mould with a hint of neglect. When inside, I eventually found the parking validation instructions tucked away in a shadowy corner. No soap in the room , but hey, there’s a Spar next door, so that’s fine, right? And the hot water and heating? On a fixed, unsuitable schedule. £68 a night for this experience? Bargain , if you enjoy being locked out until reception opens the following morning, sniffing damp, breathing mould, and sourcing your own hygiene products. Honestly, the place is a health and safety hazard and should be shut down.
Pauline
영국 · 커플 · 2025년 8월
1.0“Awful hotel.”
+Location
−Hot water was only available at certain times. Walked passed an open door where there was a woman lay on the bed obviously under the influence of drugs. Pubic hair on the bed sheets. Room dusty and not cleaned to a reasonable standard. Dreadful.
Pamela
영국 · 친구들과 · 2025년 8월
1.0+We didn’t stay there as when we arrived we found numerous issues wrong with it and placed a complaint to Booking.Com immediately and have since submitted photo evidence.
−As a complaint is currently under investigation it would not be appropriate to comment.
Roberta
영국 · 커플 · 2025년 7월
1.0“Disgusting”
+Nothing
−The so say hotel was appalling is an understatement.The room was disgusting in every way. It was so unclean. No soap in the bathroom and the toilet door would not close. All doors and carpets were filthy. No reception staff to complain to. I ended up with sickness and diarrhea. It was full of people with special needs. It certainly can not be rated as a hotel it's more like a care home. The worst place I have ever stayed in. I have requested a full refund. I strongly suggest you remove it from your website. It is not fit for purpose.If you can help me to recieve a refund I would be very grateful. There also was mould in the room.
“Good value for money.”
−Terrible smell in the hallways.