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priyanthi
스리랑카 · 친구들과 · 2026년 10월
9.0“A very relaxing weekend...”
+The location in the heart of the GalleFort was really convenient, and I was very impressed that the hotel reserved me a car parking space right in front of it (I guess that I was lucky). The breakfast and coffee were really good, though maybe we could have something other than Nescafe in the rooms. I liked the attempt to be zero plastic in the rooms. The staff were very friendly, helpful and relaxed and the ambience of the room, the balcony and the public spaces was lovely.
−The only thing that might need some improvement is the crooner who was billed as "live music". We would have stayed and had dinner that evening, but with a live jazz band a block away the Merchant's music could not compete. The piped music during breakfast was sooo much better! I am also sad that there are no downstair rooms or a lift because it precludes those requiring mobility assistance from staying.
+Lovely environment, good comfortable rooms excellent breakfast and dinner
“Excellent food hotel and staff. Loved our stay.”
+Such an amazing place with excellent food and helpful staff.
−No swimming pool which would have been nice.
Hamidah
말레이시아 · 커플 · 2026년 8월
9.0“Great memories made in Galle.”
+The vibes, the smiles, the welcome drinks and the breakfast options. Everything is superb.
−None
Karen
뉴질랜드 · 혼자 · 2026년 8월
10.0+Amazing service - the staff were brilliant. Loved my room. And the food - so good. I would highly recommend The Merchant.
Emma
스페인 · 친구들과 · 2026년 8월
10.0“Una estancia maravillosa en un hotel lleno de encanto, con un servicio excepcional.”
+The rooms are absolutely incredible, especially the upper suite. Mr. Chamika was wonderful, and all the staff were incredibly attentive and welcoming throughout our stay. The breakfast was definitely one of the highlights, and the quality of the bedsheets was exceptional. Overall, a truly wonderful hotel with beautiful rooms, great service, and so many thoughtful details. I would happily stay here again.
−The only downside was the strong smell coming from the neighbouring hotel’s waste area, which was quite unpleasant at times. Some of the lower rooms also had a noticeable smell of food, as they are located quite close to the kitchen extraction.
NOBUYUKI
일본 · 커플 · 2026년 8월
10.0“快適なゴール滞在が楽しめる”
+立地。朝食が美味しかった。
−特に無い
Muran
스리랑카 · 커플 · 2026년 8월
4.0“Not recommended”
+Location
−The response was very poor and communication was inadequate. The bathroom had a strong, unpleasant odor. Food presentation was acceptable, but the dishes lacked flavor. Considering the high prices, the food is not recommended
+Super location. Lovely staff and great food
−The hot water system in the “Villa” accommodation (away from the main hotel) is extremely noisy making it difficult to sleep
Saumyata
인도 · 혼자 · 2026년 6월
10.0+Wonderful property and location. Warm staff. Upgraded our rooms!
−There's no lift to reach the second floor