이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 50개를 기준으로 한 점수예요.
Daphne
싱가포르 · 가족 · 2026년 10월
“A Memorable Return with Exceptional Hospitality from Mr Billy Li”
+This was our second visit to The Karl Lagerfeld and we would like to extend our heartfelt gratitude to Mr Billy Li for making our experience exceptionally special. Mr Billy went out of his way to make us feel warmly welcomed and truly looked after. During this visit, we stayed at both The Karl Lagerfeld and Palazzo Versace Macau. He made the transition between the two hotels seamless and took extra care to ensure that we continued to be well looked after at Palazzo Versace Macau. We were especially touched by how effortlessly he remembered our preferences and what we had enjoyed during our first stay. These thoughtful personal touches made us feel all the more welcome on our return. His exceptional service, thoughtful attention and warm hospitality made our visit all the more memorable. We are deeply appreciative of his kindness and the personal care he showed us throughout our stay. Mr Billy’s warmth and dedication give us every reason to return. We are most grateful for another wonderful experience and certainly look forward to visiting again.
−NA
Nagao
일본 · 친구들과 · 2026년 10월
“一番のお気に入りのホテル”
+美しいデザインのお部屋、館内、どこも素敵です。 ブックラウンジでの美味しい食事も美味しくゆったりといただけます。 そして、なにより、スタッフさんの温かいご対応が素晴らしいです。 今回は２回目の利用、また行きたくなるホテルです。
Arnaud
프랑스 · 혼자 · 2026년 10월
+Qualité du service et de la chambre
Peter
홍콩(중국 특별행정구) · 커플 · 2026년 9월
+SPA
−mattress
Shane
뉴질랜드 · 혼자 · 2026년 9월
“Fabulous 🤩”
+We loved everything about this place from the time we got checked in to the room the introduction to the room might I say the breakfast was absolutely fantastic and then the check out fabulous and not forgetting every night we got complimentary presents as a keep safe they made our stay so much better since they new we were celebrating our 20th wedding anniversary
ANATOLI
조지아 · 커플 · 2026년 6월
+Супер!!
Michael Dodd
오스트레일리아 · 가족 · 2026년 6월
“A unique and stylish hotel with outstanding service.”
+We had a very pleasant and comfortable stay at the Karl Lagerfeld Hotel in Macau. One of the standout aspects of the hotel was the service. The staff were exceptionally attentive, friendly, and professional throughout our stay, always willing to help and ensuring everything ran smoothly. The rooms were well-appointed, comfortable, and stylish, in keeping with the hotel's unique design aesthetic. The view from our room was a little underwhelming, but that's not really something the hotel can do much about and it certainly didn't detract from our overall experience. We also really enjoyed spending time in the Book Lounge, inspired by Karl Lagerfeld's Paris Study, this was a great space to relax and unwind. The Whisky Barrel Ice Cold Drip Signature Coffee drink is a must try. The absolute highlight of our stay was the Secret Garden. It was an unreal and magical place, feeling like something straight out of a fantasy fairytale. The attention to detail, atmosphere, and landscaping created a truly special experience and made it one of the most memorable parts of our visit. Overall, the Karl Lagerfeld Hotel provided a comfortable, relaxing, and enjoyable stay, with excellent service and s
−The only drawback is the location is slightly out of the way, but would be perfect if you are looking for a quieter stay.
Kyriakos
홍콩(중국 특별행정구) · 커플 · 2026년 4월
“Worth the visit”
+Large, comfortable, stylish and very clean rooms. Very helpful and polite staff.
−Breakfast is not buffet, however they will refill anything you wish. Its location is a bit further than the strip.
Julie
홍콩(중국 특별행정구) · 가족 · 2026년 4월
“Excellent stay”
+Excellent deco, very nice bed sheets, a beautiful hotel
−Nothing
Raindree
남아프리카 · 커플 · 2026년 1월
“One of my best hotel experiences”
+Location Aesthetics Attention to details Service