이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 36개를 기준으로 한 점수예요.
“As always very pleasant”
Giorgio
이탈리아 · 커플 · 2026년 1월
+Location del ristorante, staff gentilissimo
−La camera non veniva pulita giornalmente. Letto durissimo.
Henrik
덴마크 · 혼자 · 2025년 11월
“Fantastic gem in Ban Lung, Ratanakiri”
+Fantastic gem in Ratanakiri. Greatest place that I stayed during my travels in Cambodia. Highly recommended. I am coming back. Beautiful bungalows set in a lovely garden. Great food and wonderful staff.
“Loveley environment.”
+Good
Jeroen
네덜란드 · 가족 · 2025년 8월
“Geweldig maar met groot minpunt hard en oud matras met veren.”
+Mooie koloniale stijl en goed aangelegde en onderhouden tuin. In de kamer was de badkamer geweldig met een groot bad en een douche in de buitenlucht. Met bankje, bureau en tafel. Zag er supergaaf uit!!
−Wat onwijs tegenviel was het matras….deze was zo hard als een plank en als je erop lag dan staken de veren in je rug of heupen. Hierdoor vreselijk slecht geslapen. Echt heel Erg jammer want de rest was echt geweldig! Maar dit gaf zo’n negatieve ervaring dat ik dus geen hoge score geef. Als er een nieuwe matras zou komen zou mijn score een 9 zijn minimaal
Jonathan Paul
미국 · 가족 · 2025년 8월
“This was a horrible stay! Dirty bathrooms, mold ceilings, nasty towels, nasty pillows, poor WiFi, poor management, infla”
+Nothing at all!!
−Our one night stay at the Terres Rouges Lodge was a horrible experience and one we hope nobody else will ever have to experience. Stay away from this hotel!! The pictures are misleading and this hotel is mismanaged. Bed Bugs, Mold, Mildew, stay away!! For starters we were charged $61 USD each night for a falsely advertised hotel that should be ranked a 2 star definitely not a 4 star. This hotel is a dying business and they treat their customers disrespectfully. Our first room had a stench and an electrical problem so they moved us to another room. The second room was much worse! It came with two towels that smelled like mildew, distilled vinegar, and human waste. When we asked for new towels, they made it seem like it was okay and they would replace them but when we got to the checkout the next day, they charged us $12. They never told us there was a cost for towels. We had 2 adults and 2 children in our first room, yet we had two full body towels. The lite orange towels were the ones we received upon check that were low quality pool towels but the brown towels of better quality were the ones they gave us. Our room had mold, backed up sewage, and a mildew/ poop stench that was so b
Jonathan Paul
미국 · 가족 · 2025년 8월
“Moldy ceilings, bathrooms that smelled like urine, dirty pillows, no soap, dirty towels, mildew smell, brown sink water,”
+The attitudes of the staff were so unpleasant. It was mainly with the management.
−Our one night stay at the Terres Rouges Lodge was a horrible experience and one we hope nobody else will ever have to experience. Stay away from this hotel!! The pictures are misleading and this hotel is mismanaged. Bed Bugs, Mold, Mildew, stay away!! For starters we were charged $61 USD each night for a falsely advertised hotel that should be ranked a 2 star definitely not a 4 star. This hotel is a dying business and they treat their customers disrespectfully. Our first room had a stench and an electrical problem so they moved us to another room. The second room was much worse! It came with two towels that smelled like mildew, distilled vinegar, and human waste. When we asked for new towels, they made it seem like it was okay and they would replace them but when we got to the checkout the next day, they charged us $12. They never told us there was a cost for towels. We had 2 adults and 2 children in our first room, yet we had two full body towels. The lite orange towels were the ones we received upon check that were low quality pool towels but the brown towels of better quality were the ones they gave us. Our room had mold, backed up sewage, and a mildew/ poop stench that was so b
“Sejour à ratanakiri”
+Établissement très bien situé Convient pour un séjour rapide
−Pour le prix on s’attend à un niveau de service plus élevé et des lieux mieux entretenus
sybille
벨기에 · 가족 · 2025년 7월
“Un séjour magnifique au bord du lac de Banlung dans un cadre enchanteur”
+Le cadre magnifique. La salle de bains en plein air. La décoration raffinée. La gentillesse du personnel. La belle rencontre avec la propriétaire qui est passionnée par son projet à Airavata. Les repas et le très bon petit déjeuner. La situation au bord du lac. Nous avons adoré cet hôtel
−Tout était bien!
Monica
인도네시아 · 가족 · 2025년 5월
“Great location but poor amenities.”
+The location was quite central and in front of the lake and on a main road. However it was quiet and peaceful.
−The room was old and a bit dusty (and more dusty in certain areas, like the lamps and the headboard of the bed). The amenities were too old and lacking maintenance, like the shower head was clogged so it didn't spray water well. The pool was not maintained and out of service. The door lock was only the knob and nothing else. It's about time for an upgrade for everything.