이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 149개를 기준으로 한 점수예요.
“I received a notice of the cancellation of my reservation after I arrived and without a refund of my credit card payment”
+Not applicable
−There was a notice on the office door that the hotel had been closed by the town for failing a safety inspection and the owner had already charged my credit card knowing that the facility was closed and undergoing renovations. The property was overgrown and in total disrepair.
+Nice option to stay near MASS MOCA.
“So worth it!”
+I have stayed here previously, and after a long days drive, I walked into the lobby and was greeted by a warm and welcoming environment. The lobby looked NOTHING like it used to! You can easily see the new managers Heather and Hannah really care about this place. They were both super friendly and accommodating, I can’t say enough good things!! I was showed to my room, and let me be the first to say, the rooms were immaculate and smelled fresh. (They used to be not so great and smelled closed up). I saw the stamped toilet paper ladies, great attention to detail. And while I was too busy to stay for breakfast, their layout was very well thought through with a little something for everyone, it smelled heavenly! Whoever the owner is made a wise choice hiring these women, the hotel has made leaps and bounds since I was last there a few months ago. Keep up the good work!!!!
Verified traveler
2024년 11월
“Do not stay here...”
+I stayed here during the Williams College Parents' weekend. Do not stay here. It's terrible: - no showerhead - no shower curtain - cracked tiles in the bathroom - soap residue on shower walls - clogged bathroom sink - broken blinds on the back window - found another person's socks next to the bed - bed felt like sleeping on a stack of cardboard - The room smelled musty The owner/manager seems nice, and they have an EV charger, and a decent selection of waffles and fruit at breakfast, but the terrible room - way overpriced - was awful, even for two nights.
Janine
미국 · 커플 · 2024년 10월
“No worth the price.”
+The heating worked and the beds were comfortable.
−Bathroom was old, the doors were dirty (finger prints). The room was not very clean. The place was rundown and not worth the price.
Alison
미국 · 친구들과 · 2024년 10월
“Good”
+Very friendly staff and great breakfast! Clean and comfortable beds
−The shower was really not pleasant. It took forever to access the television as the remote was out of batteries
+The room was adequate if you're ready to pass out from exhaustion. Certainly NOT ROMANTIC. Old furnishings. WI-FI good once you figured it out. Got out of Dodge, didn't stay for breakfast.
Liam
아일랜드 · 커플 · 2024년 10월
“Very disappointed.”
+Bed was clean and comfortable.
−Common areas of the property were not clean. Room was dark with low ceiling. Breakfast was poor to average Vastly overpriced for the quality
Patricia
미국 · 커플 · 2024년 9월
“The location was great. It''s a good place to lay your head after a busy day in the Berkshires.”
+The location was perfect after a day at the Fresh Grass music festival. The room was dated but clean. The bed was comfortable. The quiche for breakfast was delicious. The coffee was very good. The staff was very nice and attentive.
−The shower was dirty. The room was a little dated. The price was inflated. The toilet seat was wobbly.
+We arrived late, but Joe was there to greet us and get us settled. Room was decent, nice little stream running behind parking lot with fire pit and gazebo. Saw the pool but no time to go in. Breakfast was very good! Waffles and fresh strawberries and blueberries. Management was there taking care of dishes and wishing everyone a good morning. Highly recommend!