이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 5개를 기준으로 한 점수예요.
+My booking got canceled because of their inconsistencies with the booking system during New Year's Eve! I have nowhere to stay.
+We booked for a one big room but they gave us two rooms in a different floors Parking has also been a problem. We went out, and when we came back the parking was full, and the parking attendant was disrespectful.
+Misleading Listing - Not as Advertised I am writing this review to warn future travelers. Unfortunately, this property is highly overrated. I ignored previous negative reviews and gave the owner a chance, but they were completely right. This is a privately rented SMDC condo near the airport. Transportation is limited,no jeepneys, only taxis (around PHP 200 to Mall of Asia). Cleanliness was poor. The unit had a mouldy smell, dusty fan, non-working air conditioner, and a toilet needing upgrade. I found a cockroach on the kitchen counter, a false eyelash on the blanket, unknown splash marks on the bedroom mirror, and a stained mattress (photos provided). The unit was not prepared for our stay. We booked for 6 guests but were given only 2 towels. The kitchen was incomplete (only 2 mugs, no drinking glasses). When I requested glasses, I was told to buy paper cups downstairs. The listing photos and description are misleading. Many advertised amenities were missing, including pool access, minibar, BBQ grill, cleaning supplies, kitchen and bathroom essentials, and workspace items. “Spa access” only means a paid massage shop on the ground floor,no free spa. We booked an “Executive Condo” fo
+The worst experienced in my life. We travelled 18 hours flight and looking forward to take a rest after a long flight but when we got to our hotel they can’t find our booking and it was cancelled but they took the payment. They took awhile to refund my money. They double booked us! I will never recommend this hotel. Front desk people are helpful but the owner of the unit really sucks!
+Review: Extremely Disappointed - Misleading Info and Poor Cleanliness I had a very disappointing experience with this property. The listing provided inaccurate information about the unit, which was a major letdown upon arrival. What was advertised did not reflect the reality , from amenities to the overall condition of the accommodation. To make matters worse, the unit was in an unacceptable state of cleanliness. It was clear that no proper cleaning had been done prior to my check-in, which made the stay very uncomfortable and unhygienic ( stained bed, ripped bedsheet, stained sofa, leaking toilet, dirty trash basket, dirty stove, windows are dusty) I contacted the host/property management immediately to report the issues, but despite the valid concerns, they refused to issue any refund. The lack of accountability and unwillingness to resolve the situation made things even more frustrating. Unfortunately, I cannot recommend this property. I strongly advise future guests to verify all details and reviews thoroughly before booking, as my experience was far from what was promised. STAY AWAY FROM THIS PROPERTY SO YOU WILL NOT HAVE THE SAME EXPERINCE AND STEAL YOUR MONEY!!!