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Sjon
네덜란드 · 혼자 · 2026년 11월
“Rampzalig”
+Niks behalve misschien de prijs
−Ik had sleephotel geboekt, waar ik eerder met plezier had geslapen, onder het mom van een upgrade kreeg ik haus52, dat betekende dat ik extra kosten moest maken voor de metro (twee keer) en dus niet in buurt van het station zat waar ik wou zitten. Extra reistijd terwijl ik al laataankwam. Maar men werkte niet mee, tijdens het inchekken verdween het idee van een upgrade en werd het opeens noodzakelijk omdat er een waterprobleem was. Geen excuses, geen discount, niks. Ook geen vergoeding van de extra OV kosten.
Enrico
이탈리아 · 혼자 · 2026년 10월
+Very cheap price for a single room in Hamburg. For one night the room has what you need. Clean
−I got a room 1km far from what I thought I had booked. I still had to go to the main building for the check in. No big problem for me, but it would be better to know it in advance
“worst”
+completely different and a far off address than mentioned. No wifi and literally no support to talk to
−everything was worst, a very tiny bed with strange smell in room, with a very old interior, whereas pictures are of new one
Laura
오스트리아 · 혼자 · 2026년 10월
+Einfach top!!
“Luxusaufenthalt zu günstigen Preisen”
+Man merkt, dass ein Designer die Gestaltung übernommen hat.Perfekte Umsetzung des Grundsatzes „Form follows function… „
−Dass ich keine Zeit hatte, länger zu bleiben…
Kwabena
영국 · 가족 · 2026년 10월
+Everything was more than expected
−Nothing loved everything
“Please don't mention "it is a complimentary room upgrade"”
+Cleaning. It was good. Very clean. Room, shared bathroom, hallway.
−They changed me room and deceived it as "complimentary room upgrade". But it was not a complimentary room. The location was literally next to construction site. I could not sleep tight. The construction starts from 8 in the morning. The loud sounds and noise vibrated and penetrated into the room whole day. I am not talking about Haus 52. It is about "Sleephotels" at Danzieger strasse. The uploaded photo is the construction site from the room. I hope the one, who will stay here in the future, understand this situation.
Anais
프랑스 · 커플 · 2026년 10월
−DO NOT BOOK THIS PLACE ! Just after paying they sent us a message changing the location of our room, way further than the address written on their page, which is illegal. I tried to call them asking for an explanation then they blocked my number. After contacting booking’s support, Haus 52 answered with a lie saying that we supposedly « accepted a room upgrade » which we never received and even less accepted. Finally had to sort it with booking to have this reservation cancelled and refunded. I hope booking will deal with this place, I don’t want to have another experience like this on this app.
Rattima
미국 · 가족 · 2026년 10월
+It is enough just for sleeping and out during the day. We booked quadruple room so we had plenty of space. There are 2 bathrooms on our floor (share with 4 bedrooms). Lucky enough everybody seems to keep it clean.
−Honestly, we booked this place because it said it was 10 mins walk from Central station. It’s not. Once we booked it, the email said we had to check-in at the other address (10 mins walk) then the actual hotel is 20 mins away down the street. So about 30 mins total. I guess you can take the metro.
+Alles sauber
−Das das erste Haus zu war und ich selber initiativ werden musste .