이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
−3/5 ⭐ - Overall a good stay, but a very disappointing experience at the end Overall, our stay at Serenity Hotel was good. The room was nice, clean, and offered good value for money. Unfortunately, the shower water was always cold and never got warm during our stay. However, what really disappointed us happened on our last day. We needed transportation to El Nido Airport, and the young woman who was usually working at the reception in the mornings offered to arrange a tricycle for us. She told us that the price was 500 PHP and assured us that this was the standard price everywhere. We trusted her and agreed. When the driver arrived, we noticed that she kept almost half of the money for herself and only handed the remaining amount to the driver. This was never communicated to us beforehand. We were extremely disappointed by this. We trusted the hotel staff to help us arrange transportation at a fair price, not to take an undisclosed commission without informing us. It is not about the money itself, but about honesty and trust. We would have appreciated transparency about the actual fare and any additional service fees. It’s a shame because the accommodation itself was perfectly fine,
Rebeca
스페인 · 커플 · 2026년 10월
+Ubicacion buena, las chicas son encantadoras, la habitación super limpia, al lado hay una renta de motos y el sitio está muy bonito.
Raymond
뉴질랜드 · 커플 · 2026년 9월
“Another great stay at Serenity Hotel”
+Quiet and peaceful surroundings and a great space to stay in. Large bed and friendly helpful staff make for an easy going stay.
samir
네덜란드 · 커플 · 2026년 8월
“Fijn personeel en een goede schone en ruime kamer”
+De kamer was schoon en zeer ruim
−De locatie nadat het heeft geregend is moeilijk te bereiken, je moet door allemaal modder enzo heen waardoor je hele schoenen vies worden
+Amazing size room and balcony, very good AC. No communal areas at all, but there is a reception desk.
−Expensive laundry service
Ryle Mikhela
이탈리아 · 커플 · 2026년 6월
“I loved it. Thanks to the reception team who was so eager to help me during the trip! Shoutout to ate tisay for being so”
+The room overall was so spacious! Also the bathroom. They also have their own first aid kid which was very useful for us. They tourist book also is very useful!
−The hot and cold function of the shower is working on the contrary 😅
María Alejandra
콜롬비아 · 커플 · 2026년 5월
+Excelente ubicación habitación cómoda y muy linda
Maja
슬로베니아 · 커플 · 2026년 5월
+Čistoča,prijaznost in super lokacija..zagotovo se se vrnem ko obiscem el nido..
+Staff responsive to requests Nice clean spacious room
Camille
프랑스 · 커플 · 2026년 4월
“Charmant hôtel à l’écart du centre”
+Petit hôtel très chaleureux, avec un personnel adorable et aux petits soins. Situé légèrement à l’écart du centre, ce qui est un vrai plus pour profiter du calme et éviter l’affluence.
−Petit-déjeuner en supplément, ce qui peut sembler un peu élevé au vu des prestations globales proposées.