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Heather
미국 · 커플 · 2026년 9월
“Very nice location. Quiet and lovely”
+Location, clean.
−The breakfast was meh
“Awesome hotel and city”
+very nice hotel!
−Wifi could defo be better
“Very comfortable and welcoming”
+Great location, very nice decor, friendly staff, welcome drink appreciated, good breakfast
−No tea making facilities in the room, or decaf coffee. More fresh fruit at breakfast would have been good. Odd that City Tax payable separately when we left.
+אהבנו הכול.צוות אדיב מאוד,חדר נהדר,מיקום מעולה,ארוחת בוקר טובה!!
+הצוות, המיקום, הניקיון
−אין
Nicolle
브라질 · 가족 · 2026년 9월
“Poderia ser melhor”
+A acomodação tem uma enorme potencial, mas é mal gerenciada. Falta treinamento e cordialidade.
−Fomos recebidos no final da tarde por um funcionário que estava sozinho na recepção e, desde o início, demonstrou uma postura bastante confusa e pouco profissional. Como o hotel não possui estacionamento próprio, precisávamos deixar o carro em uma vaga pública. Para nossa surpresa, o funcionário sugeriu que, se conseguíssemos uma cerveja para ele, ele “daria um jeito” de conseguir uma vaga para nós. A situação já nos pareceu bastante inadequada. Posteriormente, solicitamos um upgrade de quarto, deixando claro que estávamos dispostos a pagar a diferença. Nesse momento, ele nos apresentou uma explicação bastante estranha: disse que poderia “abonar” as taxas da cidade caso fizéssemos o pagamento em dinheiro. Confiamos na orientação e efetuamos o pagamento conforme solicitado. No final da estadia, porém, outro funcionário nos cobrou novamente esses valores. Ao explicarmos o que havia acontecido, ficou evidente que o dinheiro entregue em espécie ao primeiro funcionário não havia sido corretamente registrado, e que havíamos, inclusive, pago um valor a mais. A impressão que tivemos foi de que ele se apropriou pessoalmente daquele dinheiro. A equipe que nos atendeu posteriormente foi cordi
אילה בלייכר
이스라엘 · 혼자 · 2026년 9월
+מיקום מעולה, שרות אדיב. שודרגנו לחדר מדהים
−קושי במציאת חניה
“Fantastic Hotel in the heart of the old town”
+This is a wonderful property near the heart of the old city. We loved it here! Staff all helpful and friendly. The hotel is in a wonderful building and we had a great room looking up to the Brasov sign. Very highly recommended.
−Nothing
Svetlana
미국 · 커플 · 2026년 8월
+It has a great location and absolutely luxurious vibe! We felt like we’ve entered a sanctuary. Kind personnel and great breakfast!
“EXCELLENT STAY!”
+Beautiful property in a wonderful location. Just a short walk into the city square which we loved. No need to get your car and drive there. Many things to do in the area… We spent a day touring Dracula’s castle, which was only a short drive away. The hotel itself is high-quality, first class! The staff is absolutely amazing… Spoke enough English so we could communicate and were willing to do anything we needed at any time. The breakfast is fantastic! We expected the typical American continental breakfast and this was definitely not that! Plenty of warm foods, including meats, potatoes and eggs, as well as fruits and yogurt and juices. Was able to have my latte, and my son-in-law had his espresso every morning. We would definitely stay here again! The only struggle for my husband and I was that the bed was rock hard. Very difficult for us to sleep and both had aching backs the mornings we got up. Just not used to sleeping on a VERY firm mattress. Also the parking is very difficult around this hotel. Ask the manager of the hotel for suggestions on where to park. Overall…. A truly fantastic experience! Would most definitely go back again!
−Parking was challenging and the bed was very hard.