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Barbara
영국 · 커플 · 2026년 11월
“Excellent”
+Location
Vanessa
오스트레일리아 · 친구들과 · 2026년 10월
“Viaje con toda la familia, la ubicación fue perfecta. El desayuno estuvo rico, el personal fue amable.”
+La ubicación
−Pueden mejorar en cuanto al mobiliario.
MESUT
튀르키예 · 혼자 · 2026년 10월
+Venedik’te olması iyi
−4 yıldızı asla haketmeyen bir otel varsa o da san Marco palace’tır.Otelde kıyafetlerinizi ütülemenize izin verilmiyor herkesin ortasında ütüleyin diyorlar bunun için çalışanları bana neredeyse saldırıyordu gideceksiniz çalışanların asla otelle alakası olmadığını otelin görsellerdeki gibi olmadığını bilerek gidin çok pişman olursunuz kahvaltı ??? Kahvaltı yazmışlar ama fotoğraf koyacağım anlarsınız grisini ve çikolata :)tamamen pişmanlıktı siz de oraya giderek pişman olmayın
Benyamin
이스라엘 · 가족 · 2026년 10월
+Great location, friendly stuff, good breakfast, huge rooms…
−1. While arriving, the AC in one room was not active. Only next day it was fixed. 2. If you need special taxi boat from airport, the hotel dose not do anything but refer you to the web site of some company, which insist on “paying via the internet”. If it dose not work, as it happened to us - the hotel dose not help!!!
Smith
미국 · 친구들과 · 2026년 10월
“Worst room ever had”
“The San Marco Palace was so conveniently located and easy to reach even while schlepping all of our”
+We loved Venice! It was very clean and we always felt very safe, even when I (a 72yr old woman on crutches) was out walking alone around midnight two nights! Excellent breakfast and very friendly personnel!! Very fun to sit next to the windows overlooking the canal. Location could not possibly have been more convenient to the major San Marco Attractions! We’re so thankful we chose this hotel!
−The front desk staff could have occasionally smiled. I would like to give a staff member, Esther, a HUGE THANK YOU for assuring that we had a room with a walk in shower versus a tub shower. We only communicated via email and unfortunately I was never in the hotel during her working hours so I wasn’t able to thank her in person but I have mobility issues and would have had great difficulty climbing in and out of a tub! Plus very thankful for the elevator to our 3rd floor room!
Lorenzo
오스트레일리아 · 커플 · 2026년 9월
“Great location,”
+The location is amazing. The room is big although had to request a room change. Good breakfast. Overall for old Venice it is great.
−Don’t get the room next to all the air conditioners, they will keep you awake but staff fixed it and gave us another room.
“Excellent location!”
+Location excellent!
−There was a cooker etc but no utensils:crockery/pans. No tea making facilities despite stating they do .Bed and pillows were very hard and uncomfortable!
“GREAT location. Newly aquired addition needs updating!”
+LOCATION is AWESOME. Very close to everything you want to see! Very close to corner food markets and restaurants! It had a private entrance, was located in the heart of the Venice attraction area, literally around the corner from San Marco Palace and the Doge Palace which made it great to go back to when it was hot to relax a bit mid day. Also made it easy to visit in the evening for a nice walk during a different time of day.
−The Royal San Marco Hotel took over the San Marco Hotel in between us booking our trip and arriving. The Royal San Marco probably hasn’t had time to update the San Marco rooms in that time. Our room was huge and well appointed, but these are my recommendations- the bed was hard as a rock, new mattresses. The pillows were also the worst pillows I have ever had to use, thin and hard as rocks. The 1970’s blow dryer, please upgrade. The sheets, scratchy. The ceiling paint in the bathroom is peeling. The refrigerator was barely working. The A/C fan was loud. The breakfast buffet was just ok. One other thing, the front staff was perfunctory, a bit dismissive, and not very warm. Of all the places we have stayed over this and many other trips, we would rate them very low on their hospitality. Every question we asked was met with a less than enthusiastic attitude while we remained appreciative of whatever response we got. Some places don’t put the effort in because they don’t feel the need to, maybe because of where and what they offer, they are always sold out, so why try. Its a bad attitude to have or to train their staff to have.
“Very nice”
+Very central, the breakfast was nice and the stuff very kind
−The rooms were very old,