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+Great!
+Not even worth 1 star, couldn’t get in to hotel, entry system totally broken
+Really nice regency Georgian property with a nice street view and room was massive Only negatives were you had to chase the letting agent for key code entry to the property by telephone on the day you arrived which was not helpful after a 4 hour flight from Marrakesh, Morocco, North Africa. Key safe entry was difficult with arthritic hands and fingers . Other guests were antisocial and noisy and room 10 walks were thin. A lot of positives though, excellent price, period room which was massive and close to Brighton seafront in the Gay Quarter. 15 minutes walk to Brighton train station and Brighton pavilion and a bed so soft it was like sleeping on a marshmallow
+They didn’t give the entry code and didn’t respond to my emails asking for it. I had to leave my event to come into town to see if there was anyone at the property, then when I still couldnt get through to them I had to book somewhere else instead. Then they used misogynistic language when I complained, and refused to refund it. They blamed me for not providing ID (the only reason I didn’t provide it was because they were asking after check-in time and after they’d failed to provide the entry code so I had booked somewhere else at that point so there was no point sending it). DO NOT BOOK. Total con.
+We arrived at 4pm, both rooms booked were not ready. Staff explained they had issues with cleaner and they got one room ready so we could get ready and go out as we had plans, but it took a while as both rooms had been left in a state but last users. Staff apologised and said we could have a late check out due to this, however next morning at usually check out time 10am, staff were banging on our door asking us to leave.
+Large room and helpful customer support
+Good location. Got help when checking in. Basic facilities but did us well for one night with our 5 month old.
+Spotlessly clean room, good location and very comfortable. This is one of the best hotels I have stayed in by far. I will surely be booking here whenever I am in Brighton
+"Walking Shower Corner Issue" 🚿 🛁 Right RED faucet knob needs to be checked at N°10, as NO lukewarm water is available ~ Cold OR Hot poles ONLY !!!! Top RX ... Health & Love
+I liked the area. Had issues with check-in as they never sent me a code so I had to turn on roaming to contact them. The room was clean but bring ear plugs. I had to fix the window to get it to close properly and it was on a noisy street. Then I asked for late check out. Check out was 10 they said no problem to stay until noon. Great. A nice relaxing morning. 3 times they came to the room to ask if I was ready yet. I finally left at 11:30 because obviously a late check out means nothing. Would stay in the area again but not at this hotel.