이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 63개를 기준으로 한 점수예요.
Ravi kumar
인도 · 친구들과 · 2026년 10월
“Simply waste”
+The hotel was clean and well-maintained, and hats off to the housekeeping team for their excellent work. The security staff were also exceptionally kind, helpful, and welcoming. Every time we needed to enter or exit, they were always there to open the gates for guests with a smile. Their courtesy and dedication truly deserve appreciation.
−Unfortunately, one of the most disappointing aspects of my stay was the attitude and professionalism of certain staff members, particularly a receptionist named Erica. Her approach towards guests was unwelcoming and frustrating. On multiple occasions, when we requested basic items such as a plate or a glass tumbler, we were told that these were not covered under the hotel’s policy. While I understand that hotels may have certain rules and procedures, the way these requests were handled left much to be desired in terms of customer service and hospitality. I was particularly disappointed by the lack of courtesy and willingness to assist with even simple guest requests. Professionalism, politeness, and a customer-oriented approach are fundamental expectations in the hospitality industry, and unfortunately, my experience did not meet these standards. I rarely write reviews, but I felt it was important to share my experience to help future guests make an informed decision. I hope the management takes this feedback seriously and addresses these concerns through appropriate staff training and improvements in guest service.
Fabiano
네덜란드 · 혼자 · 2026년 9월
“Awesome”
+The restaurant and staff were awesome
−N/A.
Chato
아랍에미리트 · 커플 · 2026년 8월
“Excellent”
+Clean and safe
−None
Roma
필리핀 · 친구들과 · 2026년 8월
−The hotel is located near the main road, so the noise from passing vehicles made it difficult to sleep
“Good.”
+The room is good.
−No elevator. Not disable friendly. Some staff are snubs.
+Great staff and facility. The food in the restaurant is very good.
−Checking in was a little slow as they had a hard time finding my reservation.
Castro
필리핀 · 혼자 · 2026년 5월
+Comfy bed and nice to stay with
CLEMENT
프랑스 · 가족 · 2026년 4월
“Court séjour mais hôtel correct”
+C’était pour une nuit avant un vol à Clark, hôtel parfait pour une nuit. Nous sommes arrivés tard et parti Tôt! Un peu bruyant côté route, mais ça va dans l’ensemble.
−Rien
Steven
필리핀 · 혼자 · 2026년 3월
“The Rossa Hotel is an excellent choice when staying in Angeles City the Philippines!”
+The restaurant was delicious, the wait staff Angels, security professional, front desk 24-7, and management on site. This is a clean, well run, centrally located Hotel with many new upgrades. Thank you Rossa. Thank you Joseph.
−Only that I wish I could have stayed longer.