이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
“This was the end of a several weeks in Europe and it was the perfect place for us to stay.”
+The location is perfect.
FiratE
튀르키예 · 커플 · 2026년 11월
“Would I choose to stay at this hotel again if I returned to Madrid? Definitely not.”
+First of all, I would like to highlight the hotel's excellent location. Being within walking distance of Madrid's city centre, the Prado Museum, and Retiro Park is a major advantage. Also, since the hotel is not located directly on a main road, you are not exposed to excessive noise at night. The windows are well soundproofed, and the rooms are spacious enough, modern, and comfortably designed.
−Unfortunately, however, several negative experiences during our stay overshadowed these advantages. First of all, there was visible mould in the corners of our bathroom, which was both unpleasant and unacceptable. I have also included photos to show the condition. In addition, when we were checking out, I was genuinely shocked by the state of the toilet in the lobby. It was unbelievably dirty and certainly not what you would expect from an international hotel brand like Radisson. I honestly cannot understand how a shared bathroom could be left in such a condition without proper cleaning or inspection. The attitude of the staff was also disappointing. During our stay, we encountered three different receptionists, and only one of them was friendly and helpful. The other two were rather cold and indifferent. One of them did not even bother to look up from the desk to say a simple "good morning." In an industry where hospitality should be a priority, I find this attitude unacceptable. Another disappointment was our check-in experience. We arrived at the hotel early and were informed that our room was not yet ready. We were told that someone would call us as soon as it became available,
Luca
이탈리아 · 커플 · 2026년 11월
“A three stars hotel not four”
+Location super
−Services and breakfast behind expectation
Claus-Dieter
오스트리아 · 가족 · 2026년 11월
“Wir kommen wieder”
++ Zustand des Hotels + Lage + Freundlichkeit des Personals + Schöne und geräumige Junior Suite - sehr empfehlenswert
Damla
튀르키예 · 혼자 · 2026년 11월
“Great location”
+The facility was very clean. The rooms were very comfortable. There was no street noise. The location was great, I was able to reach everywhere on foot.
−The toilet on the ground floor is very slippy. The coffees in the rooms were the nespresso brand on the first day 2. And 3. They put other brands on the day, they were all very bad.
Shu-Nu
스웨덴 · 가족 · 2026년 11월
“Too expensive for a rough daily routine.”
+The location is good.
−They did not empty the thresh cans during our three nights stay while we have a kid still uses diapers. 😞 wine glasses in the room weren’t changed. AC was on heating mode, not cooling, which made us hard to sleep and needed to ask for a change of room and did not sleep well that night . 😣
Manuel Antonio
스페인 · 커플 · 2026년 11월
“Paseo Del Prado”
+Ubicación, bien comunicado, personal amable y buen desayuno.
Ralph
캐나다 · 혼자 · 2026년 10월
+Centrally located
−Room clean up could have been better. So so breakfast
“Teuer aber gute Lage”
+Super Lage
−Preis zu hoch
“Good location but expensive for the service you get.”
+Location was good
−Rooms were dark, you had to pay extra for the pool, the breakfast was chaos with one poor lady having to do all the work.