이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
JENNIFER
영국 · 가족 · 2026년 11월
“Great location”
+Location and lovely room.
Calvin
말레이시아 · 커플 · 2026년 11월
“below expectations, with outdated facilities, poor maintenance and a lack of communication.”
+Staff are helpful and fast in resolving problems
−Disappointing stay overall. The air conditioning wasn’t working, and we had to request a heater from reception, who seemed already aware of the issue. Guests should have been informed at check-in, with a heater provided in advance in the room. We also experienced a power cut affecting the TV and sockets. Maintenance responded quickly but mentioned the kettle was known to trip the power. If this is a recurring issue, it should have been replaced already. There was also daily construction noise between 8am and 5pm, which should have been disclosed before booking. Room facilities were generally old and outdated.
SHENGXIONG
영국 · 혼자 · 2026년 11월
“整体还行”
−墙上有部分破损和污渍
Damian
영국 · 가족 · 2026년 11월
+Location and friendly staff
−Room was 'tired', shower was tepid, there was a huge leak in the corridor outside my room, causing mess. Repair workers woke me with their foul language. All-in-all, a very disappointing stay.
“Great location but unlikely to go back”
+Location
−Shower didn’t work. No manned bar. Had to make my own coffee
Davinder
영국 · 커플 · 2026년 11월
“Never again”
+It was very quiet
−No chromecast or anything to watch your Netflix etc the room wasn’t giving a premium room it was giving a normal room not the platinum feel at all and room was too cold with sc not doing as it’s supposed ton
+Comfortable
−Parking
“Good for a short stay.”
+Very convenient location for the event I was attending, comfortable bed, spacious room.
−Phone wasn’t working, so had to go to reception for anything I needed. Room service food wasn’t great, especially for the price paid.
Norman
영국 · 커플 · 2026년 11월
“OK HOTEL”
+Good Location
−Value
Richard
영국 · 혼자 · 2026년 11월
“Very nice stay in Birmingham”
+Always very clean, breakfast is good & staff are very friendly
−N/a